Synopses & Reviews
Information is a vital corporate resource
and the responsibility of every person in the enterprise. In this important new text, a team of information systems experts explores the process, function, and end-use of information to create a powerful model for a new breed of manager the Information-Enabled Manager!
- A bold, unifying model Strategies for Technology Enablement through People (STEP), shows how an organization can compete effectively in todays rapidly changing global environment.
- The text outlines a three step process: enabling the enterprise through the STEP model, redesigning business processes to provide better and faster service, and enabling business functions for effective personal and organizational productivity.
- An extensive, integrated case study expands and illustrates the material.
- Numerous end-of-chapter Reflections stimulate creative problem-solving and critical thinking.
- Throughout the text, the authors include invaluable tools, practical guidelines, and proven techniques to help implement the concepts for any type of enterprise.
This book looks to help general managers become "Information-Enabled Managers," serving as key players in enterprise development for their companies. Offering practical guidelines for all types of business managers, the book presents an enterprise-wide perspective on decision making, information technology, and partnerships between IS and End-Users. It provides information on the latest tools and techniques, and thoroughly covers topics such as outsourcing, vendor management, and moving from legacy systems to client/server and network systems.
Why the Authors Wrote This Book Here in their own words the authors explain their vision and purpose in writing this book: "It is clear that major and accelerated changes are occurring in business, government, education, and information technology. This text captures the essence of all of these elements, establishes a taxonomy for planning the future, and prepares students to be information-enabled managers for the world of work and life.
"We believe that our efforts are missionary. Information is a strategic resource that belongs to everyone in the organization. But we must not forget the role of people and process in completing that strategy. We are issuing a wakeup call to both practitioners and academics. We introduce a new way of viewing the enterprisethrough the eyes of informationenabled professionals. In so doing, we hope to encourage further exploration of the seminal ideas presented." from the Foreword
Includes bibliographical references (p. 357-372) and index.
About the Author
About the Authors The authors of Managing Information Across the Enterprise bring a unique blend of academic and practitioner experience to the book. Robert K. Wysocki is currently the Director of Career Management Systems, a business unit of Computerworld. His 30- year professional career includes information systems management, consulting, and training in both industry and the academic world. He has also written and consulted in project management for systems development. Robert DeMichiell is professor and Area Coordinator for the Information Systems Program at Fairfield University. He is also former Chairman and a member of both NERComp (a consortia of computing academics) and WACRA (a world organization dedicated to the case method research and teaching). His more than 30 years of practical experience includes both consulting and presenting seminars to business executives and professionals.
Table of Contents
ENABLING THE ENTERPRISE.
Strategies for Technology-Enablement Through People: STEP Model.
The Information-Enabled Manager.
Information-Enabled Management Across the Enterprise.
Assessing Strategic Opportunities.
Organizational Deployment of the Information Function.
Acquiring and Managing Computer Resources.
REDESIGNING BUSINESS PROCESSES.
Emerging Process View of Organizations.
Business Process Redesign.
Human Resource Development.
The Service Role of Information Technology.
ENABLING BUSINESS FUNCTIONS.
Linking Information Technology to Business Functions.
Systems Development Methodology.
Information Technology at the End User Level.
The Support Role of Information Technology.