Synopses & Reviews
Technology now touches nearly every area of hospitality operations, both students and industry professionals will benefit from this textbook’s comprehensive introduction to the information systems used in hospitality.
This textbook introduces students to the dynamic and critical field of technology within the hospitality industry. Readers will learn the basics of purchasing, implementing, maintaining, and effectively managing a variety of technology systems. The book covers applications for reservations systems, rooms management and guest accounting, property management systems, point-of-sale technology, food and beverage management, and accounting, as well as selection and security maintenance for technology.
Online components vary by textbook title, and may include author-narrated commentary on chapter topics, video interviews with industry professionals, links to hospitality and association websites and industry articles, slide shows and video clips, sample reports and checklists, and interactive quizzes to help students gauge their understanding of the material. Some textbooks feature an online component that is a complete, freestanding program developed for industry training.
• Are packaged with both the print-based and e-text versions of textbooks• Have six-month access for student users
This online component provides interactive material that relates directly to the chapter content found in the AHLEI textbook, Managing Technology in the Hospitality Industry 6/e by Michael Kasavana. Features include interactive self-quizzes to help students gauge their understanding of the material and links to related websites. Also included are embedded head-and-shoulder videos of the author which serve to examine and expand on chapter competencies and key concepts.
This online component gives six-month access for student users.
About the Author
About the Educational Institute
We Train The Best!
The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.
The AHLEI meets and exceed its education and training mission by providing materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides.
Professional certification from the AHLEI is the ultimate distinction of professional excellence for the hospitality industry. It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator.
Table of Contents
| Hospitality Technology Systems |
|Chapter: 2 || Hospitality Technology Components |
|Chapter: 3 || Reservation Systems |
|Chapter: 4 || Rooms Management and Guest Accounting Applications |
|Chapter: 5 || Property Management System Interfaces |
|Chapter: 6 || Point-of-Sale Technology |
|Chapter: 7 || Food and Beverage Management Applications |
|Chapter: 8 || Sales and Catering Applications |
|Chapter: 9 || Accounting Applications |
|Chapter: 10 || Information Management |
|Chapter: 11 || Selection System |
|Chapter: 12 || System and Security Maintenance |