Synopses & Reviews
A Nuts-and-Bolts Guide to Virtual Teams--with a CD-ROM Full of Practical ResourcesThe original edition of Mastering Virtual Teams offered a first-of-its-kind tool kit for leaders and members of virtual teams. Now, this revised and expanded second edition includes a CD-ROM packed with useful resources that allow virtual teams to access and use the book's many checklists, assessments, and other practical tools quickly and easily. The authors provide updated guidelines, strategies, and best practices for working cross-culturally and cross-functionally, across time and distance, to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.
Praise for the First Edition
"Clear and practical guidance on one of the most pressing problems in every multinational enterprise--how to work across the boundaries of time, space, and culture. This book represents an important step forward in our fundamental understanding of succeeding in today's global marketplace."
--David R. Whitwam, chairman and CEO, Whirlpool Corporation
"Most work in most organizations most of the time is done by teams. Many now need to be virtual. This book explains what, why, and how, with down-to-earth concepts and useful applications."
--Joseph White, dean, University of Michigan Business School
"This book is an important contribution to both practice and theory. The authors capture the full challenge of leading and working across traditional organizational boundaries and offer practical, sound guidance for leveraging maximum performance."
--Mark Linaugh, vice president, Time Inc.
"Duarte and Snyder are masterful at making an esoteric topic understandable. The exercises and tools are immediately applicable and work in any organization or culture."
--Nikki Adams, director of training, Seagate Technology
Review
"Clear and practical guidance on one of the most pressing problems in every multinational enterprise--how to work across the boundaries of time, space, and culture. This book represents an important step forward in our fundamental understanding of succeeding in today's global marketplace." (David R. Whitwam, chairman and CEO, Whirlpool Corporation)
"Most work in most organizations most of the time is done by teams. Many now need to be virtual. This book explains what, why, and how, with down-to-earth concepts and useful applications." (Joseph White, dean, University of Michigan Business School)
"This book is an important contribution to both practice and theory. The authors capture the full challenge of leading and working across traditional organizational boundaries and offer practical, sound guidance for leveraging maximum performance." (Mark Linaugh, vice president, Time Inc.)
"Duarte and Snyder are masterful at making an esoteric topic understandable. The exercises and tools are immediately applicable and work in any organization or culture." (Nikki Adams, director of training, Seagate Technology)
Synopsis
Without being bound by constraints of time and distance, today's managers are free to assemble the best talent wherever they can find it. But once in place, managers must also find a way to help the participants work smoothly together. This second edition is updated to reflect the experience and feedback gained since the book was first published. Insights and tools are included in a CD that offers new solutions to the unique challenges of working cross-culturally and cross-functionally.
Synopsis
Your Hands-On Guide to Virtual TeamsWith a CD-ROM Full of Practical Resources
This third edition of the best-selling resource Mastering Virtual Teams offers a toolkit for leaders and members of virtual teams. The revised and expanded edition includes a CD-ROM with useful resources that allow virtual teams to access and use the book's checklists, assessments, and other practical tools quickly and easily. Deborah L. Duarte and Nancy Tennant Snyder include updated guidelines, strategies, and best practices for working effectively with virtual teams across time and distance to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.
Synopsis
Virtual teams can communicate from great distances or be part of a group that works in the same building. No matter where they are, today's virtual teams are complex entities that rely on technology to make up for the lack of face-to-face meetings. Managers are under pressure to assemble the best talent they can find from wherever they can find it. But once these teams are in place, managers must also find ways to help the teamwho are often from widely different backgroundswork smoothly together. Using the principles in this book, virtual teams can be as tight-knit and effective as on-location teams.
The best-selling first two editions of Mastering Virtual Teams offered a succinct guide for managers who must help people from different parts of the company, different countries, and different cultures work together efficiently and effectively. In this newly revised and expanded third edition, the authorsboth respected global management expertshave updated the contents to reflect the most current analysis and reflect today's changing business environment.
In this comprehensive book, the authors tackle the challenges of today's virtual team head-on.
The chapters include:
- Critical success factors
- How to use technology as "an additional team member"
- Impact of culture
- Myths and realities of leading virtual teams
- Six major steps to starting a virtual team
- Team dynamics
- Building trust
- Virtual team meetings
The authors have also included tools from the book on a CD-ROM that offers solutions to the unique challenges of working with a virtual team. Full of exercises, checklists, and competency assessments, the CD-ROM's toolkit can be customized or simply printed as-is for team use.
Synopsis
The original edition of
Mastering Virtual Teams offered a first-of-its-kind tool kit for leaders and members of virtual teams. Now, this revised and expanded second edition includes a CD-ROM packed with useful resources that allow virtual teams to access and use the book's many checklists, assessments, and other practical tools quickly and easily. The authors provide updated guidelines, strategies, and best practices for working cross-culturally and cross-functionally, across time and distance, to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.
Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Synopsis
No longer bound by the constraints of time and distance, today's managers are free to assemble the best talent they can find from wherever they can find it. But once these teams are in place, managers must also find ways to help the participants--who are often from widely different backgrounds--work smoothly together. The acclaimed first edition of Mastering Virtual Teams was the first nuts-and-bolts guide for managers who must help people from different parts of the company, different countries, and different cultures work together effectively. In this newly revised second edition, the authors--both respected global management experts--have updated the contents to reflect the experience and feedback they have gained since the book was first published. In addition, they have included their insights and tools in a CD-ROM that offers new solutions to the unique challenges of working cross-culturally and cross-functionally. Full of exercises, checklists, workshop agendas, competency assessments, and more, the CD-ROM works in tandem with the book to give hands-on guidance on how to facilitate virtual team meetings, track team results, and solve typical team problems. Readers can use the CD-ROM to tailor or customize the electronic tools for their own purposes or simply print them out and use them as is in their teams. The authors give step-by-step directions for putting these tools and techniques together and outline the skills that are critical for making them work. They show how to select technology that matches virtual teams' tasks, attitudes, and experience, and demonstrate ways to deal with the impact of culture on team performance, trust, and dynamics. This unique book and CD-ROM combination provides managers and directors of global projects, internal and external trainers, and team leaders and members with a complete tool kit for accurately gauging and radically improving their virtual teams' effectiveness.
About the Author
Deborah L. Duarteis an expert on strategy innovation and leadership. She has consulted with many public and private organizations, including Time Warner AOL, NASA, Freddie Mac, Discovery Communications, Colgate Palmolive, and TIAA-CREF. She has a doctorate from the George Washington University.
Nancy Tennant Snyderis corporate vice president of strategic competencies and leadership for Whirlpool Corporation. She has consulted at many companies on a wide range of business topics. Holding a doctorate in organizational behavior from George Washington University, she is the author of numerous articles on innovation, virtual teams, and organizational capability. She teaches as an adjunct faculty at the business school of the University of Notre Dame.
Table of Contents
Checklists.
Preface.
The Authors.
PART ONE: UNDERSTANDING VIRTUAL TEAMS.
Critical Success Factors.
Crossing Technical Boundaries.
Crossing Cultural Boundaries.
PART TWO: CREATING VIRTUAL TEAMS.
Myths and Realities of Leading Virtual Teams.
Starting a Virtual Team: Six Major Steps.
Team Member Roles and Competencies.
Building Trust in Virtual Teams.
PART THREE: MASTERING VIRTUAL TEAMS.
Virtual Team Meetings.
Virtual Team Dynamics.
Working Adaptively.
Notes.
Index.
How to Use the Accompanying CD-ROM.