Synopses & Reviews
This best selling book is part of a dynamic learning system that includes practice software, a workbook, video series, CD-ROM, and instructor support materials. Together, these learning tools integrate the new competencies identified in the new AAMA Role Delinaeation Study, with complete coverage of anatomy and physiology. This new edition was developed with extensive input from many medical assisting instructors, students, and health care professionals-we took your advice! The organization of the book allows flexibility in course planning, accommodating different learning styles, and adapts well to most teaching and learning situations. The learning system emphasizes interpersonal communications, and changes in today's health care settings, including standard precautions and of managed care.
Synopsis
This competency-based learning system covers the administrative, clinical, and general areas necessary for entry-level employment as identified by the medical assistant role delineation study issued by the American Association of Medical Assistants. A listing of role delineation areas in each unit and in Appendix A make it easy to locate specific skills within each competency. Pathophysiology coverage is expanded to include additional diagnostic descriptions and information on medications commonly used to treat conditions. A new unit on related therapies presents information on complimentary and alternative treatments.
Synopsis
The administrative, clinical, and general areas necessary for entry-level employment as identified by the medical assistant role delineation study issued by the American Association of Medical Assistants. Pathophysiology coverage is expanded to include additional diagnostic descriptions and information on medications commonly used to treat conditions. A new unit on related therapies presents information on complimentary and alternative treatments. Medical Assisting: Administrative and Clinical Competencies, 5E contains a two free interactive skills CD. One CD reviews the administrative skills used in the front office via a simulation of front office procedures. The second CD reviews clinical skills pertinent to the back office.
Synopsis
The administrative, clinical, and general areas necessary for entry-level employment as identified by the medical assistant role delineation study issued by the American Association of Medical Assistants. Pathophysiology coverage is expanded to include additional diagnostic descriptions and information on medications commonly used to treat conditions. A new unit on related therapies presents information on complimentary and alternative treatments. Medical Assisting: Administrative and Clinical Competencies, 5E contains a two free interactive skills CD. One CD reviews the administrative skills used in the front office via a simulation of front office procedures. The second CD reviews clinical skills pertinent to the back office.
Synopsis
This proven comprehensive learning system covers all the administrative, clinical, and general competencies designated by the major accrediting bodies for the entry-level medical assistant. Coverage of the structure and function of each body system is included as well as associated diagnostic examinations and diseases and disorders. This exciting new edition covers the knowledge, skills, attitudes, and values necessary for you to become a successful, multi-skilled medical assistant.
About the Author
Lucille Keir, CMA-A was a charter member and past president of the Franklin County Chapter of medical assistants. Lucille had over 22 combined years as a practicing medical assistant and administrative medical assisting instructor. She helped establish the Medical Assisting Program at North High School, Columbus, OH in 1969 which eventually moved to Fort Hayes High School in 1976. She served in the US Navy and was a veteran of World War II. Lucille was involved in the first three editions of Medical Assisting: Administrative and Clinical Competencies textbook, workbook and instructor's support materials until her passing. Barbara A. Wise, MA (Ed.), BSN, RN, worked in physicians' offices and as a health care educator for more than twenty-six years. Previously a State Supervisor of vocational education for the State of Ohio, she received an M.A. in Education, with a major concentration on curriculum construction and a minor in health education. Connie Krebs, CMA-C, BGS, was the senior class instructor and coordinator of the medical assisting program at Fort Hayes Metropolitan Education Center, Columbus City Schools, Columbus, OH. She was certified through the American Association of Medical Assistants in medical assisting and in clinical specialty. She earned her Bachelor's Degree from Ohio University and a teaching certificate from the State of Ohio Department of Education. Connie taught at Fort Hayes Education Center for 18 years and was the school advisor for the National Vocational Technical Honor Society (NVTHS). Connie was involved in the first five editions of the text, workbook and instructor's support materials until her passing.
Table of Contents
Index of Procedures Preface How to Use the Book How to Use the Student Software SECTION 1 MEDICAL HEALTH CARE ROLES AND RESPONSBILITIES Chapter 1 Health Care Providers Unit 1 A Brief History of Medicine Unit 2 The Total Health Care Team Chapter 2 The Medical Assistant Unit 1 Training, Job Responsibilities, and Employment Opportunities Unit 2 Personal Characteristics Unit 3 Professionalism Chapter 3 Medical Ethics and Liability Unit 1 Ethical and Legal Responsibilities Unit 2 Professional Liability Chapter 4 Professional Communication Unit 1 Verbal and Nonverbal Messages Unit 2 Behavioral Adjustments Unit 3 Patients and Their Families Unit 4 Workplace Dynamics Chapter 5 Medical Terminology Unit 1 Base Structure of Medical Words Unit 2 Word Building and Definitions Unit 3 Applications of Medical Terminology SECTION II THE ADMINISTRATIVE MEDICAL ASSISTANT Chapter 6 Oral and Written Communications Unit 1 Telephone Communications Unit 2 Schedule Appointments Unit 3 Written Communications Unit 4 Receiving and Sending Office Communications Unit 5 Office Management Equipment Chapter 7 Facility and Records Management Unit 1 Preparing for the Day Unit 2 The Patient?s Medical Record Unit 3 Filing Chapter 8 Collecting Fees Unit 1 Paying for Medical Expenses Unit 2 Bookkeeping Procedures Unit 3 Computer Billing and Collections Chapter 9 Health Care Coverage Unit 1 Fundamentals of Managed Care Unit 2 Health Care Plans Unit 3 Preparing Claims Chapter 10 Medical Office Management Unit 1 Safety, Security, and Emergency Plans Unit 2 The Language of Banking Unit 3 Currency, Cash, and Petty Cash Unit 4 Salary, Benefits, and Tax Records Unit 5 General Management Duties SECTION III STRUCTURE AND FUNCTION OF THE BODY Chapter 11 Anatomy and Physiology of the Human Body Unit 1 Anatomic Descriptors and Fundamental Body Structure Unit 2 The Nervous System Unit 3 The Senses Unit 4 Integumentary System Unit 5 The Skeletal System Unit 6 The Muscular System Unit 7 The Respiratory System Unit 8 The Circulatory System Unit 9 The Immune System Unit 10 The Digestive System Unit 11 The Urinary System Unit 12 The Endocrine System Unit 13 The Reproductive System SECTION IV THE CLINICAL MEDICAL ASSISTANT Chapter 12 Preparing the Clinical Duties Unit 1 Guidelines for the Personal Safety and Well-being of Staff and Patients Unit 2 Infection Control Chapter 13 Beginning the Patient?s Record Unit 1 In-Person Screening Unit 2 The Medical History Unit 3 Body Measurements and Vital Signs Chapter 14 Preparing Patients for Examinations Unit 1 Preparing Patients and Assisting with Routine Procedures Unit 2 Procedures of the Eye and Ear Unit 3 Assisting with Special Examinations Unit 4 Pediatric Examinations Chapter 15 Specimen Collection and Laboratory Procedures Unit 1 The Microscope Unit 2 Capillary Blood Collection Unit 3 Venous Blood Collection Unit 4 Common POL Diagnostic Tests Unit 5 Bacterial Specimen Collection, Cultures, and Diagnostic Tests Unit 6 PKU Collection Unit 7 Other Frequently Ordered Laboratory Tests and Values Chapter 16 Diagnostic Tests, X-Rays, and Procedures Unit 1 Diagnostic Tests Unit 2 Cardiology Procedures Unit 3 Diagnostic Procedures Unit 4 Diagnostic Radiological Examinations Chapter 17 Minor Surgery in the Medical Office Unit 1 Instruments Unit 2 Preoperative Preparations Unit 3 Assisting with Minor Surgical Procedures Chapter 18 Assisting with Medications Unit 1 Prescription and Nonprescription Medications Unit 2 Methods of Administering Medications Unit 3 Injections and Immunizations Chapter 19 Emergencies, Acute Illness, Accidents, and Recovery Unit 1 Managing Emergencies in the Medical Office Unit 2 Acute Illness Unit 3 First Aid in Accidents and Injuries Unit 4 Recovering Function and Mobility SECTION V BEHAVIORS AND HEALTH Chapter 20 Behaviors Influencing Health Unit 1 Nutrition, Exercise, and Weight Control Unit 2 Habit-Forming Substances Unit 3 Related Therapies SECTION VI EMPLOYABILITY SKILLS Chapter 21 Achieving Satisfaction in Employment Unit 1 Externship Unit 2 The Job Search Unit 3 Career Entry and Success Appendix A Medical Assisting Role Delineation Chart Appendix B CMA Content Outline Mapping Appendix C RMA Content Outline Mapping Appendix D CMAS Content Outline Mapping Appendix E Measurements and Abbreviations Glossary Spanish Language Glossary Index