Synopses & Reviews
Master human relations concepts with MODERN HUMAN RELATIONS AT WORK! With examples about real people and real companies, this management text examines the most interesting human relations developments of the early millennium. Appropriate for readers who are novices in the area of human relations or for practitioners with little formal training in the subject, the authors reinforce concepts and theories by making them easily understandable and applicable.
Includes bibliographical references (p. -484) and index.
The original intent of the book remains paramount: to provide an up-to-date textbook for readers who are novices in the area of human relations or for practitioners with little formal training in the subject. This edition examines the most interesting human relations developments of the early millennium. Many of these issues, while not found in other human relations textbooks, relate to current topics discussed in today's newspapers and magazines.
About the Author
Distinguished professor, prolific author, renowned consultant, and inspiring teacher, Dr. Richard M. Hodgetts (1942-2001) was the Suntrust Professor of Strategic Management at Florida International University (FIU). He earned a Ph.D. from the University of Oklahoma and an M.B.A. from Indiana University. He published more than 125 articles and papers on a variety of topics ranging from entrepreneurship to strategic management to total quality management. He was also the author or coauthor of 49 books. Some of the most recent include INTERNATIONAL BUSINESS, INTERNATIONAL MANAGEMENT, and MEASURES OF QUALITY AND HIGH PERFORMANCE. Dr. Hodgetts consulted for a number of Fortune 500 firms and provided training for a wide variety of companies. He also lectured in Mexico, Venezuela, Peru, Chile, Jamaica, Trinidad, Denmark, Kuwait, and at a host of U.S. colleges and universities. He was a Fellow of the Academy of Management and a past member of the Academy's Board of Governors. He served on three academic review boards and wrote a biweekly column on small business and entrepreneurship in the Ft. Lauderdale Sun Sentinel.Dr. Kathryn W. Hegar, Professor of Management at Mountain View College, has taught courses in management since 1970. She is the recipient of many distinguished awards, including Collegiate Teacher of the Year, Post-Secondary Teacher of the Year, Minnie Stevens Piper Professorship Award nominee, and Innovator of the Year. She has authored 30 programs for IT'S EVERYBODY'S BUSINESS, the pioneering business telecourse that was used for more than 10 years by colleges across the country and in the military services. She initiated the development of self-paced courses in management at Mountain View College; piloted the first online course in organizational behavior for the Dallas County Community College District, which ultimately resulted in the District offering a degree online; and instructed management courses online, including organizational behavior, from distant locations. In addition she conducted workshops and training seminars in supervision and management for major companies. She has participated in and held offices in professional organizations at all levels and has served as the president of the United States Chapter of the International Society for Business Education, which meets in a different country each year.
Table of Contents
PART I. INTRODUCTION 1. The Nature of Human Relations 2. Fundamentals of Motivation PART II. THE SOCIAL SYSTEM 3. Individual Behavior 4. Group Behavior 5. The Informal Organization PART III. THE TECHNICAL SYSTEM 6. Technology and People at Work 7. Productivity and Quality Improvement 8. Job Redesign and Job Enrichment PART IV. THE ADMINISTRATIVE SYSTEM 9. Fundamentals of Leadership 10. Developing, Appraising, and Rewarding Personnel PART V. BEHAVIORAL EFFECTIVENESS 11. Communicating for Effectiveness 12. Managing Conflict and Change PART VI. LOOKING TO THE FUTURE 13. International Human Relations 14. Human Relations Challenges of the Future 15. Human Relations and You