Synopses & Reviews
Your in-depth guide to optimizing, managing, and securing Cisco's AVVID converged network architecture for voice, video, data, and storage
You've read plenty of books on Cisco theory and standards. What you need now is a practical guide focusing on network optimization tools and best practices-making the most of your Cisco AVVID applications (Architecture for Voice, Video, and Integrated Data) and keeping them all secure. Cisco expert and seasoned trainer Kelly McGrew provides the resource you've been looking for-a well-organized examination of design guidelines for Cisco voice, content, storage, and security applications, complete with a summary that shows how to tie everything together. Explore SAFE technology, intrusion detection, firewall implementation, packet filtering and addressing, and much more. Discover Cisco's routing and optical network solutions for efficient data storage and solve content distribution, delivery, and applications issues. If you're responsible for managing and optimizing Cisco voice, video, and data applications on the network, this is your toolbox.
You'll learn how to:
* Design and manage traditional voice (IP-PBX) dial plans
* Manage gateways and optimize call center efficiency
* Use SNMP, Windows, and third-party tools to help manage infrastructure
* Perform internal and external threat analysis for the enterprise
* Optimize customer relations applications and manage traffic flow
* Implement and troubleshoot unified messaging
* Set up internal and external security in AVVID
* Fine-tune the content distribution network, devices, routers, and switches
* Make the most of Cisco's Web-based management tools
* Manage and optimize AVVID for storage and optical devices
Synopsis
* Offers first-ever coverage of Cisco network optimization and best practices to help administrators make the most of their existing networks
* Cisco's Architecture for Voice, Video, and Integrated Data (AVVID) is a scalable suite of network architecture products that allow all mediums to run on one IP converged network
* Coverage includes traditional voice, dial plan design and management, managing gateways, and call center optimization and management
* Thorough discussions of Windows and third-party tools, customer relations applications, external and internal security in AVVID, and Web-based tools
Synopsis
* Thorough discussions of Windows and third-party tools, customer relations applications, external and internal security in AVVID, and Web-based tools
About the Author
KELLY MCGREW, CCDA, CCNA, CCNP, CCSI, is vice president of mcgrew.net.inc. In more than 15 years of networking industry experience, he has worked as a trainer throughout the world, representing such industry leaders as CompuServe, MCI/WorldCom, and Microsoft Corporation. Most recently, he was an instructor/consultant for Cisco Systems, Inc. He belongs to the ASTD and has been an associate member of the IEEE for over 10 years. Kelly has written articles for CiscoWorld, and recently completed Cisco Voice Over Frame Relay, ATM and IP (Cisco Press, 2001).
Table of Contents
Acknowledgments.
Introduction.
Part I: Voice Applications, Plus.
Chapter 1: The IP-PBX: Cisco CallManager.
Chapter 2: Unified Messaging: Unity.
Chapter 3: Customer Relations Management and Collaboration: Customer Response Solution, IP Contact Center, and Collaboration Components.
Part II: Security Applications.
Chapter 4: Understanding Security Issues.
Chapter 5: Security Solutions: Components, Design, and Building Blocks.
Part III: Content Applications.
Chapter 6: When to Use Content Networking Devices.
Chapter 7: Designing the Cisco Content Distribution Network.
Part IV: Storage Applications.
Chapter 8: Storage Area Networks: What, Why, How, and Where.
Chapter 9: Cisco SAN Products, Services, and Design.
Chapter 10: Summary.
Index.