Synopses & Reviews
ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES, 5th Edition presents organizational communication from both a communication and managerial perspective. Professor Miller's clear writing style and consistent use of examples and case studies result in a text that you'll find easy to understand.
Miller's text presents organizational communication from both a communication and managerial perspective. Her writing style and consistent use of examples and case studies results in a text that undergraduates students will find easy to understand.
About the Author
Dr. Katherine Miller is a leading scholar on communication in healthcare organizations. She holds bachelors and masters degrees in communication from Michigan State University, and a doctorate from the Annenberg School of Communication at the University of Southern California. She served on the faculties of the University of Kansas, Arizona State University, and Michigan State University, and has been a professor in Texas A&M University's Department of Communication since 1998. Dr. Miller is the author of three books and more than 50 journal articles and book chapters.
Table of Contents
1. Classical Approaches. 2. Human Relations Approaches. 3. Human Resources Approaches. 4. Systems Approaches. 5. Cultural Approaches. 6. Critical Approaches. 7. Assimilation Processes. 8. Decision Making Processes. 9. Conflict Management Processes. 10. Change and Leadership Processes. 11. Processes of Emotion in the Workplace. 12. Organizational Diversity Processes. 13. Technological Processes. 14. The Changing Landscape of Organizations.