Synopses & Reviews
This compact volume provides essential diagnostic and troubleshooting information in a portable size, 4 by 7 inches. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. Updated to include information on Windows XP, Windows 2000, and Linux, this is an essential tool for anyone who needs to find PC information quickly and efficiently.
About the Author
Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses and corporations designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ Guide to Managing and Maintaining Your PC, A+ Guide to Hardware: Managing, Maintaining and Troubleshooting, and A+ Guide to Software: Managing, Maintaining and Troubleshooting. Jean lives in Atlanta, Georgia.
Table of Contents
Section 1: How to Use this Book to Solve PC Problems Section 2: Before You Begin: Protect and Prepare Section 3: The Troubleshooting Roadmap: Finding the Solution by System or Symptom Section 4: The Problem-Solving Tool: Checklists and Flowcharts Appendices A: Beep Codes and POST Codes B: Using CMOS Setup C: DOS and Windows Commands D: Recovery Console E: Windows NT/2000/XP STOP Errors F: CPUs and Their Characteristics G: IRQs and I/O Addresses H: Important URLs I: Record Keeping J: Where to Go for More Help: Hardware Resources K: Where to Go for More Help: Software Resources