Synopses & Reviews
This self-paced Desktop Seminar is designed to help managers maximize the performance of their workers, using an interactive audioprint format made up of this manual and two audiocassettes. It covers the five major factors of performance, techniques to help implement those five factors, and offers solutions to the problem of nonperformance.
Table of Contents
Introduction.
Of Work and Workers.
The Management Wheel: An Overview.
Managing Through the Influence of Mission.
Managing a Positive Work Culture.
Managing Through the Influence of Goals.
ROI: A System for Goal Setting.
Managing Through the Influence of Feedback.
The 2- to 4-Minute Feedback Session.
Managing Through the Influence of Rewards.
The Balance of Consequences Analysis.
Managing Through the Influence of Support.
The Heart-to-Heart.
Putting the Management Wheel to Work.
References.