Synopses & Reviews
A Practical Guide to Training and Development
To stay ahead of the competition, today's organizations must invest in ongoing training that continuously improves their employees' knowledge and skills. A Practical Guide to Training and Development is a comprehensive resource that offers a theoretical, strategic, and practical foundation of the entire training process. The book outlines a step-by-step approach for assessing, designing, delivering and evaluating training.
Based on author Michael Moskowitz's more than thirty years of professional experience, this handy resource presents real world examples that clearly show how to
Develop trainer competencies
Strategize to train effectively for minimized liability
Understand vision, mission, and goal alignment
Conduct needs assessments
Determine training's priorities
Create budget and internal marketing strategies
Choose and use effective instructional methods
Evaluate training impact
Compute training's return on investment
Achieve training goals
Audit training practices
The book also includes two newly completed research studies: 1) The Impact of Sexual Harassment Prevention Training on Attitudes Toward Harassers and 2) What Have We Learned from 314 Training Needs Assessments?
"I was extremely impressed with A Practical Guide to Training and Development. Moskowitz not only presents our four levels of evaluation in a clear and useful manner, but also provides numerous tips and techniques to bridge the gap between training and the needs of business. He truly understands the importance of the business partnership model coming to life."
Jim Kirkpatrick, PhD, vice president, Global Training and Consulting, SMR USA, Inc.
Synopsis
This book provides strategies, tools, and techniques that show how to implement the entiretraining process. Based on thirty years of experience, comprehensive review of the literature and research of the field, and more than twenty years instructing a survey course on training and development, the text progresses efficiently and logically from how-to identify training needs to how-to fulfill training needs to how-to evaluate training’s impact on the organization. This book is a unique crossover book that is easy to read and appealing to both populations.
Synopsis
To stay ahead of the competition, today?s organizations must invest in ongoing training that continuously improves their employees? knowledge and skills. A Practical Guide to Training and Development is a comprehensive resource that offers a theoretical, strategic, and practical foundation of the entire training process. The book outlines a step-by-step approach for assessing, designing, delivering and evaluating training.
About the Author
Michael Moskowitz is the founder of Training Q and A Consulting. He has worked with Kaiser Permanente, AT&T, Buck Knives, Dimension One Spas, Sanyo North America, AirTouch Cellular, The Scripps Research Institute, and many more organizations. He is an instructor at University of California San Diego Extension, teaching training and development in the business and management program.
Table of Contents
Acknowledgements.
Introduction.
Chapter 1: In the Beginning.
Chapter 2: Aligning Training with Vision, Mission, and Goals.
Chapter 3: Needs Assessment.
Chapter 4: Training Design.
Chapter 5: Training Delivery.
Chapter 6: Outsourcing: Finding the Right Training Provider.
Chapter 7: Evaluation Part 1: How Did the Training Go?
Chapter 8: Evaluation Part 2: Is Training Adding Value?
Chapter 9: Ensuring and Promoting Training Success.
References.
Index.
About the Author.
About Pfeiffer.