Synopses & Reviews
Offering sound advice, clear guidelines, and numerous practical examples, this revised edition reflects how communication techniques have responded to the electronic age. Aimed at all professionals and students in business, industry, and higher education institutions, this account includes an accompanying interactive learning course package, which contains weblinks to supplementary information, audio and video clips, numerous interactive exercises, and a variety of assessment methods.
About the Author
Jane English is an associate professor and the head of professional communication studies at the University of Cape Town in South Africa. She is an established communication consultant to tertiary establishments, industry, and commerce.