Synopses & Reviews
Assessment Methods for Student Affairs
Accountability and demonstrating organizational effectiveness are two hallmarks of contemporary administrative practice in higher education in general and in student affairs administration in particular. As funding for student affairs is increasingly tied to the need to show how student affairs programs and services make a difference in higher education, accrediting bodies, governmental organizations, governing boards, students, parents, and other stakeholders continue to accelerate their demand that higher education organizations be accountable for their work. Consequently, the technical and methodological aspects of conducting assessment projects have become of critical importance to student affairs administrators. Assessment Methods for Student Affairs provides a practical guide to the nuts and bolts of conducting assessments, exploring issues such as how to get started, how to use survey instruments and software, how to collect and analyze data, how to present information in a meaningful form to the various stakeholders of the assessment projectwhether by writing reports or conducting briefingsand how to implement findings.
Editor John Schuh and his fellow contributors, all experts in the field, detail the methodological aspects of conducting assessment projects specifically for the student affairs practitioner who is ready to conduct assessment projects, but is not quite sure how to manage their technical aspects. Using a variety of case studies and concrete examples to illustrate various assessment approaches, the authors lead the reader step-by-step through each phase of the assessment process with jargon-free, hands-on guidance.
This book is not written for statisticians, qualitative methodologists, theoreticians, psychometrists, or others whose careers are centered on the development or refinement of various research paradigms. Written by practitioners for practitioners in a straightforward and accessible style, Assessment Methods for Student Affairs will ensure that anyone conducting an assessment can complete it successfully and efficiently.
Synopsis
The Classic Leadership Resource Now In Its 4th Edition!
First published in 1984, Lee Bolman and Terrence Deal's best-selling book has become a classic in the field. Its four-frame model examines organizations as factories, families, jungles, and theaters or temples:
The Structural Frame: how to organize and structure groups and teams to get results
The Human Resource Frame: how to tailor organizations to satisfy human needs, improve human resource management, and build positive interpersonal and group dynamics
The Political Frame: how to cope with power and conflict, build coalitions, hone political skills, anddeal with internal and external politics
The Symbolic Frame: how to shape a culture that gives purpose and meaning to work, stage organizational drama for internal and external audiences, and build team spirit through ritual,ceremony, and story
This new edition contains a wealth of new examples from both the private and the nonprofit sectors. In addition, the book offers updated content and expanded discussions of self-managing teams, dramaturgical and institutional theory, change theory, the "blink" process, "black swans," and gay rights. There is an Instructor's Guide available online.
Synopsis
First published in 1984, Lee Bolman and Terrence Deal?s best-selling book has become a classic in the field. Its four-frame model examines organizations as factories, families, jungles, and theaters or temples:
- The Structural Frame: how to organize and structure groups and teams to get results
- The Human Resource Frame: how to tailor organizations to satisfy human needs, improve human resource management, and build positive interpersonal and group dynamics
- The Political Frame: how to cope with power and conflict, build coalitions, hone political skills, and deal with internal and external politics
- The Symbolic Frame: how to shape a culture that gives purpose and meaning to work, stage organizational drama for internal and external audiences, and build team spirit through ritual, ceremony, and story
This new edition is filled with new case examples such as Hurricane Katrina and profiles of great leaders such as Mother Theresa, Thomas Keller, and others. In addition, the book updates the "Organizational Theory's Greatest Hits" text boxes throughout, and increases geographic, cultural and gender diversity in examples and text. It also features an enhanced online teacher's guide with a new test bank, as well as updated PowerPoint slides, teaching ideas and experiential activities, and links to resources.
Synopsis
First published in 1984, Lee Bolman and Terrence Deal's best-selling book has become a classic in the field. Its four-frame model examines organizations as factories, families, jungles, and theaters or temples: The Structural Frame how to organize and structure groups and teams to get resultsThe Human Resource Frame how to tailor organizations to satisfy human needs, improve human resource management, and build positive interpersonal and group dynamicsThe Political Frame how to cope with power and conflict, build coalitions, hone political skills, and deal with internal and external politicsThe Symbolic Frame how to shape a culture that gives purpose and meaning to work, stage organizational drama for internal and external audiences, and build team spirit through ritual, ceremony, and storyThis new edition is filled with new case examples such as Hurricane Katrina and profiles of great leaders such as Mother Theresa, Thomas Keller, and others. In addition, the book updates the Organizational Theory's Greatest Hits text boxes throughout, and increases geographic, cultural and gender diversity in examples and text. It also features an enhanced online teacher's guide with a new test bank, as well as updated PowerPoint slides, teaching ideas and experiential activities, and links to resources.
Synopsis
Editor John Schuh and his fellow contributors, all experts in the field, detail the methodological aspects of conducting assessment projects specifically for the student affairs practitioner who is ready to conduct assessment projects, but is not quite sure how to manage their technical aspects. Using a variety of case studies and concrete examples to illustrate various assessment approaches, the authors lead the reader step-by-step through each phase of the assessment process with jargon-free, hands-on guidance.
Synopsis
Praise for Assessment Methods for Student Affairs
"Any student affairs practitioners who are serious about demonstrating that their programs and services make a difference must read this book. After reading the manuscript, I committed to myself to buy a copy of this book for each of the twenty-five departments in our organization. The contents of this book will offer guidance to help student affairs leaders identify appropriate methods to document and explain the outcomes of our work."
Larry D. Roper, vice provost for student affairs and interim dean, Liberal Arts, Oregon State University
"If you want to do better assessment, read this book. Wisdom from more than thirty years of assessment experience is condensed into practical advice, selected case studies, and superb guidelines for the mechanics of doing assessment well. After reading this book, you will design better assessment projects; collect, analyze, and report data more effectively; and your colleagues will act on the results. Oh, and your institution will improve as well."
Gary R. Hanson, senior research and policy analyst, the University of Texas System
"Assessment Methods for Student Affairs is filled with useful advice for any student affairs professional engaged in selecting and implementing assessment methods in his or her practice. The case study examples allow readers to follow practical decision-making steps involved in selecting and applying methods. In addition, the steps for implementation are clearly stated and, if followed, will most likely save many practitioners from mistakes they may have otherwise easily and understandably made."
Marilee J. Bresciani, associate professor, Administration, Rehabilitation, and Postsecondary Education, and co-director, Center for Educational Leadership, Innovation, and Policy, San Diego State University
About the Author
Lee G. Bolman holds the Marion Bloch Missouri Chair in Leadership at the Bloch School of Business and Public Administration at the University of MissouriKansas City. He consults worldwide to corporations, public agencies, universities, and schools. He lives in Kansas City, Missouri.
Terrence E. Deal is the retired Irving R. Melbo Clinical Professor at the University of Southern California's Rossier School of Education. He now writes and makes wine in San Luis Obispo, California. He is the coauthor of sixteen books, including the best-selling Corporate Cultures (with A. A. Kennedy, 1982) and Managing the Hidden Organization (with W. A. Jenkins, 1994). He lives in San Luis Obispo, California.
Table of Contents
Preface.
PART ONE: MAKING SENSE OF ORGANIZATIONS.
1. Introduction: The Power of Reframing.
2. Simple Ideas, Complex Organizations.
PART TWO: THE STRUCTURAL FRAME.
3. Getting Organized.
4. Structure and Restructuring.
5. Organizing Groups and Teams.
PART THREE: THE HUMAN RESOURCE FRAME.
6. People and Organizations.
7. Improving Human Resource Management.
8. Interpersonal and Group Dynamics.
PART FOUR: THE POLITICAL FRAME.
9. Power, Conflict, and Coalition.
10. The Manager as Politician.
11. Organizations as Political Arenas and Political Agents.
PART FIVE: THE SYMBOLIC FRAME.
12. Organizational Symbols and Culture.
13. Culture in Action.
14. Organization as Theater.
PART SIX: IMPROVING LEADERSHIP PRACTICE.
15. Integrating Frames for Effective Practice.
16. Reframing in Action: Opportunities and Perils.
17. Reframing Leadership.
18. Reframing Change in Organizations: Training, Realigning, Negotiating, Grieving, and Moving On.
19. Reframing Ethics and Spirit.
20. Bringing It All Together: Change and Leadership in Action.
21. Epilogue: Artistry, Choice, and Leadership.
Appendix. The Best of Organizational Studies: Scholars? Hits and Popular Best-Sellers.
References.
The Authors.
Index.