Synopses & Reviews
Having successfully "reinvented the factory" in his previous books, Roy Harmon extends his discussion of productivity from the factory to twenty-first-century warehouse and logistics channels. Harmon illustrates real-life applications of important warehousing improvements in over 50 companies throughout the world and presents state-of-the-art warehouse designs for high-quality, lightning-fast, low-cost customer service.
Harmon describes superior operations in a variety of environments -- including retail warehousing and logistics, service parts warehousing and distribution, manufacturing material and component storage, and industrial products - that can lead to 80 to 90 percent improvements in a company's capital and inventory investments and operating expenses. To be competitive in the twenty-first century, Harmon argues, companies must create new, small "focused warehouses" that will decrease bureaucracy and increase the authority of managers and work-teams to ensure successful operations. Modern "clusters" of suppliers' facilities in regional market areas will virtually eliminate the thousands of miles products and components travel from raw material source locations through production, into the hands of their customers. Such radical changes, asserts Harmon, will reduce the size and quantity of trucks on highways and increase the volume of more economical rail and water transport of raw materials.
Truly superior warehousing, Harmon argues, entails maximum utilization of all logistics assets, such as manpower, facilities, and equipment: multifunctional warehouseman teams with complete responsibility for an area of the warehouse including receiving, stocking, packing, and shipping; ;modular warehousing designs for fast, nondisruptive additions during peak season; and increased hours and days during which expensive equipment is utilized by adding night and weekend shifts.
Harmon introduces other strategies such as cross-docking -- a procedure used to transfer receipts on SLS Sears Logistics Services' inbound supplier trucks to its outbound trucks -- and semi-automated picking -- a storage and retrieval system used by Yamaha Motor Company in Japan that continuously challenges every aspect of the physical warehouse, its methods and procedures, and its management to create visions of their "warehouse of the future" today.
Thomas C. Highland
President and CEO, ProSource Distribution Services
Harmon's provocative perspective, anchored with real world examples, is a guide to the bold changes required of a winning distribution logistics organization.
Monica P. Vance
Director, Purchasing & Materials Management, Cincinnati Bell Telephone
This is the best introductory, intermediate, and master level material all in one text available. Anyone involved in logistics no matter how long, shouldn't miss this.
Vice President, Continuous Improvement, Harley-Davidson, Inc.
Mandatory reading for those change agents who are brave enough to meddle with traditional thinking so prevalent in distribution logistics.
John M. Ingram
President, Ingram Paper Company
Harmon steps outside the conventional logistics paradigmsthe realities of 21st century distribution practices will emerge from such iconoclastic visions of today.
Includes bibliographical references (p. 341-348) and index.
Table of Contents
1. Management Perspective: Goldmine of Opportunities
2. A Logistics Network Vision
3. Future Vision: Warehouse and Logistics Master Plan
4. Warehouse Operation: Keys to Success
5. Future Vision: Warehouse and Logistics Systems
6. Warehouse and Logistics Systems: Making It Work
7. Industry Applications
- Service Parts Warehousing and Distribution
- Consumer Products Distribution
- Manufacturing Storage and Logistics
8. Of Cabbages and Kings
Footnote References to the Author's Previous Books