Synopses & Reviews
In this book, readers are introduced to the foundations of Organizational Behavior through the self-discovery of their own personalities, preferences, abilities, and learning styles. The concepts of individual, group, and organizational behavior are delivered in a way that allow readers to envision how they will fit into organizations and be successful in leadership roles. A variety of tools are used to guide the reader through the self discovery process, including chapter opening self-assessment tests, chapter opening and closing case studies and the Prentice Hall Self-Assessment Library.
Synopsis
Prentice Hall's Self-Assessment Library is a unique learning tool that allows students to assess their knowledge, beliefs, feelings, and actions in regard to a wide range of personal skills, abilities, and interests. Provided scoring keys allow for immediate, individual analysis. This single volume of sixty-nine research-based instruments is organized into four parts– and offers students one source from which to learn more about themselves.
Synopsis
Prentice Hall's Self-Assessment Library is a unique learning tool that allows students to assess their knowledge, beliefs, feelings, and actions in regard to a wide range of personal skills, abilities, and interests. Provided scoring keys allow for immediate, individual analysis. This single volume of sixty-nine research-based instruments is organized into four parts- and offers students one source from which to learn more about themselves.
Synopsis
Tanner is the only book on the market that prepares students to become effective sales managers in today’s hyper-competitive, global economy—by integrating current technology, research, and strategic thinking activities.
KEY TOPICS: Strategic Planning; Sales Leadership; Analyzing Customers and Markets; Designing and Developing the Sales Force; Process Management; Measurement, Analysis, and Knowledge Management; Cases
For anyone looking for an up-to-date book on sales management with an emphasis on CRM.
Table of Contents
I. WHAT ABOUT ME?
A. Personality Insights
1. What’s My Basic Personality?
2. What's My Jungian 16-Type Personality?
3. Am I a Type-A?
4. How Well Do I Handle Ambiguity?
5. How Creative Am I?
B. Values and Attitude Insights
1. What Do I Value?
2. How Involved Am I In My Job?*
3. How Satisfied Am I With My Job?*
4. What Are My Attitudes Toward Workplace Diversity?
C. Motivation Insights
1. What Motivates Me?
2. What are My Dominant Needs?
3. What Rewards Do I Value Most?*
4. What's My View on the Nature of People?
5. What are My Course Performance Goals?
6. How Confident Am I In My Abilities to Succeed?
7. What’s My Attitude Toward Achievement?
8. How Sensitive Am I to Equity Differences?
9. What’s My Job’s Motivating Potential?*
10. Do I Want an Enriched Job?
D. Decision Making Insights
1. What's My Decision-Making Style?
2. Am I a Procrastinator?
3. How Do My Ethics Rate?
E. Other
1. What's My Emotional Intelligence Score?
2. What Time of Day Am I Most Productive?
3. How Good Am I at Personal Planning?
4. Am I Likely to Become an Entrepreneur?
II. WORKING WITH OTHERS
A. Communication Skills
1. What's My Face-to-Face Communication Style?
2. How Good Are My Listening Skills?
B. Leadership and Team Skills
1. What's My Leadership Style?
2. How Charismatic Am I?
3. Do I Trust Others?
4. Do Others See Me as Trusting?
5. How Good Am I at Disciplining Others?
6. How Good Am I at Building and Leading a Team?
C. Power and Conflict Skills
1. How Power-Oriented Am I?
2. What's My Preferred Type of Power?
3. How Good Am I at Playing Politics?*
4. How Well Do I Manage Impressions?*
5. What's My Preferred Conflict-Handling Style?
6. What’s My Negotiating Style?
III. LIFE IN ORGANIZATIONS
A. Organization Structure
1. What Type of Organization Structure Do I Prefer?
2. How Willing Am I to Delegate?*
3. How Good Am I at Giving Performance Feedback?*
B. Careers
1. What's the Right Organizational Culture For Me?
2. How Committed Am I to My Organization?*
3. Am I Experiencing Work/Family Conflict?*
4. How Motivated Am I To Manage?
5. Am I Well-Suited for a Career as a Global Manager?
C. Change and Stress
1. How Well Do I Respond to Turbulent Change?
2. How Stressful Is My Life?
3. Am I Burned Out?
IV. NEW ASSESSMENTS
A. Personality Insights
1. Am I a Narcissist?
2. Am I a Deliberate Decision Maker?
3. How Confident am I in my Abilities to Succeed?
4. How Spiritual am I?
B. Motivation Insights
1. Am I Engaged?
C. Values and Attitudes Insights
1. What's are my Attitudes Toward Older People?
2. What are my Gender Role Perceptions?
D. Mood and Emotion Insights
1. How are you Feeling Right Now?
2. What's my Affect Intensity?
E. Leadership and Team Skills
1. What's my Attitude Toward Working in Groups?
2. What is my Team Efficacy?
3. Am I a Gossip?
4. Am I an Ethical Leader?
5. What is my LPC Score?
F. Organization Structure
1. Is my Workplace Political?
2. Do I Like Bureaucracy?
G. Other
1. How Much do I Know about Organizational Behavior?
2. How Much do I Know About HRM?
*Instruments identified with this asterisk presume that the student completing the test is currently working. These can be omitted for students who are not presently employed.