Synopses & Reviews
Mary Hartley is a writer and personal development coach who leads workshops and training courses in a wide range of personal development fields. She is the author of several books including: The Good Stress Guide
, Managing Anger at Work
, The Busy Woman's Handbook
, Stress at Work
and How to Listen So That People Talk
. Some titles are on University, Relate, National Health and other practitioners' reading lists, as well as many relevant forums.
Mary contributes regularly on various aspects of communication and personal development in publications such as The Guardian, Daily Mail, The Sun and Psychologies, and has participated in discussions on Radio One, Capital Radio, BBC Radio Scotland, BBC Radio Jersey and Radio Shropshire. She was also the consultant for a BBC Learning Zone program on managing anger.
"In this empowering tome, Hartley (The Good Stress Guide) offers a roadmap for shrinking violets everywhere, showing them how to become more assertive human beings. Taking a big-sister tone, she recognizes how easy it is to fall into people-pleaser mode and explains why being assertive is crucial for self-esteem and growth. After defining the personality types with which pushovers or, more kindly, people-pleasers must deal, and offering polite yet firm comebacks to manipulative phrases such as 'it's my way or the highway,' Hartley gives concrete examples of respectful and appropriate responses to guilt trips and manipulation. Body language is also covered in detail including how to project confidence while not actually feeling it as is how to respond to both warranted and unwarranted criticism. Exercises addressing real-life situations are sprinkled throughout, allowing the reader to role-play tricky situations before having to deal with them in real life. Hartley also provides suggestions on how to accept and give apologies, how to accept and give genuine compliments, and how to gracefully conduct one's self with colleagues who steal unearned credit. While many scenarios address work situations, readers will find that the principles Hartley establishes can be applied to a wide range of scenarios. (Apr.)" Publishers Weekly Copyright PWxyz, LLC. All rights reserved.
About the Author
• Targets the specific needs of women.
• Expert author with impressive credentials and with strong media links.
• Taps into contemporary issues including: managing children, getting what you want in a relationship and handling career challenges.
• Attractively packaged the book is designed to be a bible for women to have with them at all times.
• Practical exercises and examples show how to deal with real-life problems.