Synopses & Reviews
The second edition of this groundbreaking, three-part multimedia learning system includes an interactive CD-ROM, a practice text-workbook, and additional student tools and resources on a website.
Designed as a practical guide to teaching basic social work skills, the CD-ROM contains video segments demonstrating four different social worker-client interactions. Students can view the video, stop the action and respond to questions, look up references, or obtain more in-depth information about each skill segment. Common pitfalls for each skill set are noted as well as examples of the most appropriate times and ways to use specific skills in the therapeutic relationship, and information on when it is inappropriate to use specific skills.
New To This Edition
- Expanded text material includes three new chapters: Chapter 3: Social Work Practice and Theory; Chapter 4: The Cultural Context of Practice: Using Interviewing Skills Effectively; and, Chapter 5: The Engagement Process.
- Expanded workbook section has an increased number of exercises for student practice as well as more space for note-taking.
- CD-ROM now allows students to test themselves in forming specific skill responses and provides immediate instructional feedback.
- New dialogues with virtual clients on CD-ROM demonstrate interviewing skills and common pitfalls in practice.
- CD-ROM now includes conceptual mapping and a guided narrative throughout to improve student comprehension.
- New case study added that emphasizes practice in the client environment.
- To enhance the person-in-environment perspective across all case studies, case analyses show concept maps that graphically present the multiple forces influencing clients’ lives.
- Additional information on ecological perspective and systems theory added to Chapter 1.
- New student website includes cultural assessment tools, online case notes, and space to develop treatment plans for virtual clients.
- New Instructor’s Website includes an online Instructor’s Manual, an array of practice tools for student use with the virtual clients on the CD, and a rich collection of resource materials to help instructors with class preparation, and homework or lab assignments (see inside front cover for details). What Reviewers Are Saying About the New Edition. . .
The authors have been very effective in presenting a good deal of material in a way that is highly digestible. After introducing their material, they offer wonderful, abundant learning exercises to reinforce the concepts they are presenting. The CD-ROM is a useful tool, and my students appreciate ‘live examples of the concepts as well as the interactivity.
Rosemary A. Barbera, Temple University
I particularly like the virtual client concept. Also, having students develop electronic case notes and treatment plans will help students develop recording and assessment skills. We are being encouraged to use web-based instruction in our courses, and this integrated CD/Workbook/Website package helps to stimulate critical thinking around key interviewing skills.
Cheryl Waites, North Carolina State University
The second edition of this widely popular CD-ROM with manual can be used to either teach or to review essential social work skills using the latest technology available.
Designed as a practical guide to teaching basic counseling skills, the CD-ROM contains video segments demonstrating four different, culturally diverse social worker-client interactions. Students can view the video, stop the action and respond to questions, look up references, or obtain more in-depth information about each skill segment. Common pitfalls for each skill set are noted, as well as examples of appropriate and inappropriate uses of skills and outcomes.
Social work values are discussed in the CD-ROM, as well as communication concepts and principles, interviewing and problem-solving skills, and more. The accompanying student manual allows the student to take notes and complete written exercises about the skills demonstrated. It also includes a new chapter on cultural competence and additional information on ecological perspective and systems theory.
Table of Contents
TABLE OF CONTENTS
1. An Introduction to Social Work and the Helping Process.
Defining Social Work.
The Helping Process.
Social Worker Roles.
2. Values and Ethics in Social Work.
Social Work Mission.
Social Work Values
Inherent Worth and Dignity.
Social Work Ethics.
3. Social Work Practice and Theory. Systems Theory.
Life Model of Social Work Practice.
Person-in-Environment (PIE) Assessment and Classification System.
Empowerment-Based Practice Model.
4. The Cultural Context of Practice: Using Interviewing Skills Effectively.
Cross Cultural Skills.
5. The Engagement Process.
The Professional Relationship.
Getting Down the Basics: Know Yourself.
Preparing for the First Meeting.
The First Face-to-Face Meeting with the Client.
Signs of Successful Client Engagement.
6. Social Work Skills.
Reflection of Feeling.
Social Work Skills.
Integrating Social Work Skills and Attending Behaviors
Inappropriate Use of Humor.
Interrupting the Client and Abrupt Transitions.
Inappropriate and Irrelevant Questions.
Inappropriate Social Worker Self-Disclosure.
Overwhelming the Client with Too Much or Irrelevant Information.
Premature Problem Solving.
Offering False Assurance/Minimizing the Problem.
Learning from Mistakes.
Social Work Skill.
Reflection of Feeling.
Putting it all Together.