Synopses & Reviews
This book offers complete coverage for leadership training of supervisors in law enforcement and allied fields. The relationships involved in individual and group management methods and the practical techniques for carrying out the various responsibilities of the supervisor are explored. Everyday problems faced by the police supervisor in interpersonal, operational, and administrative relationships with subordinates are also covered in detail. Chapter topics include the supervisor's role, and function in organization, administration, and management; leadership, supervision, and command presence; interpersonal communications; principles of interviewing; psychological aspects of supervision; employee dissatisfaction, grievances, and complaints; discipline principles, policies, and practices; tactical development of field forces; and conference leading. For the training of managerial and supervisory personnel in police departments and law enforcement agencies.
Description
Includes bibliographical references (p. 361-366) and index.
Table of Contents
1. The Supervisor's Role.
2. The Supervisor's Function in Organization, Administration, and Management.
3. Leadership, Supervision, and Command Presence.
4. The Training Function: Problems and Approaches.
5. The Instructional Process.
6. Interpersonal Communications.
7. Principles of Interviewing.
8. Some Psychological Aspects of Supervision.
9. Special Problems in Counseling and Remediation.
10. Employee Dissatisfaction, Grievances, and Complaints.
11. Discipline: Principles, Policies, and Practices.
12. Personnel Complaint Investigation Procedures and Techniques.
13. Personnel Evaluation Systems.
14. Performance Rating Standards and Methods.
15. Distribution and Deployment of Field Forces.
16. Tactical Deployment of Field Forces.
17. Conference Leading.
Selected References.
Index.