Synopses & Reviews
I said I was sorry Real life involves real people who make real mistakes. Sometimes saying I'm sorry just isn't enough. The need for apologies impacts all human relationships. The good news is that you can learn the art of apology. Through their research and interaction with hundreds of individuals, counselor Dr. Jennifer Thomas and Dr. Gary Chapman, author of the revolutionary The Five Love Languages, have discovered five fundamental aspects or languages of an apology: Expressing regret (I am sorry.), accepting responsibility (I was wrong), making restitution (What can I do to make it right?), genuinely repenting (I'll try not to do that again.), and requesting forgiveness (Will you please forgive me?). In The Five Languages of Apology, you will learn how to recognize your own primary apology language while speaking the languages of those you love. Understanding and applying the five languages of an apology will greatly enhance all of your relationships.
Synopsis
Just as you have a different love language, you also hear and express the words and gestures of apology in a different language. New York Times best-selling author Gary Chapman has teamed with counselor Jennifer Thomas on this groundbreaking study of the way we apologize, discovering that it's not just a matter of will--it's a matter of how. By helping people identify the languages of apology, this book clears the way toward healing and sustaining vital relationships. The authors detail proven techniques for giving and receiving effective apologies.
Synopsis
You will learn how to recognize your own primary apology language while speaking the languages of those you love. Understanding and applying the five languages of an apology will greatly enhance all of your relationships.