Synopses & Reviews
Praise for The Invisible Employee"A gem of a book . . . finding that workers who are recognized are more productive, have fewer on-the-job accidents, and translate their satisfaction into customer satisfaction."
—Financial Post
"There is magic in this book. Whether you are looking for a few good tips to keep a good thing going or need to recapture the very essence of a productive workplace, The Invisible Employee provides valuable lessons nestled among the pages of a clever and compelling story."
—Stephen C. Lundinbestselling coauthor of Fish!
"Gostick and Elton's simple-to-understand and teachable approach of setting and supporting core values and recognizing and celebrating those behaviors can be a very effective management technique for creating a committed and engaged workforce of 'visible employees.' This is a culture no organization can afford to be without."
—Michael R. LoseyPresident, World Federation of Personnel Management Associations
"The basic principles detailed in The Invisible Employee are simple yet profound: (1) setting a guiding vision, (2) seeing employees supporting that vision, and (3) praising and celebrating that behavior. Engaging our entire staff by using these principles helps Friendly's provide great memories for our guests."
—John L. CutterCEO and President, Friendly's Ice Cream Corporation
"The Invisible Employee is a very inventive and original book. Combining facts that will surprise you and a fable that will fascinate you, Gostick and Elton have crafted a book that educates and entertains. The Invisible Employee is a wonderful read with a powerful message, and I highly recommend it to leaders at all levels."
—Jim Kouzescoauthor of The Leadership Challenge
Synopsis
Most employees feel they are invisible to their leadership. In return, they stay hidden in the corporate shadows, doing just enough to get by.
Part fable, part business advice, The Invisible Employee teaches managers how to actively engage employees in order to bring out the best in them.
This second edition will be rebranded to be incorporated into the very successful Carrot series of books supported by consultancy O.C. Tanner. Each title in this series has sold over 100,000 copies to date. This new edition of The Invisible Employee will include 30% new material, including the concept of onboarding, or gaining early commitment from new hires, as well as data from a recent worldwide research project conducted by Towers Perrin, a global professional services firm that helps organizations improve performance. It tells the story of a group of people that live and work on an island. Learning that blending into their surroundings keeps them safe from failure, criticism and exhaustion, the group prides itself on being invisible. Invisibility is limiting, however. Nothing gets accomplished, so nothing changes for the better. And what's worse is invisibility can lead to extinction, but because this is such a rare occurrence, the group continues to ignore each other's strengths and weaknesses--until one day when a see-er (leader) is born. He clearly sees everyone's strengths and weaknesses and has a dream for how to improve things. From here, the story goes on to explain how the see-er's ability to recognize behaviors makes people visible, helping them to transform their community into a paradise.
Synopsis
Bring your employees' underused talents into the light
Employees who feel like they are invisible to their leadership many times, in return, wind up doing just enough to get by--their talents hidden in the corporate shadows. But if you're a great manager, you've learned how to see these employees for these hidden talents they possess.
Part business fable, part business advice, The Invisible Employee gives you the knowledge you need to actively engage employees to bring out the best in them. Now in a new second edition, this amazing resource offers the compelling story of a group of invisible islanders and how they learn to see each other to accomplish great things. Now part of the successful Carrot series supported by consultancy O.C. Tanner Features new material such as the concept of onboarding employees to increase the speed to productivity and engagement Presents findings data from a recent worldwide research project conducted by global professional services firm Towers Perrin
If you're wondering what's missing from your team, chances are it's the full engagement of your employees. The Invisible Employee will help you make their success impossible to overlook.
Synopsis
Employees who feel like they are invisible to their leadership many times, in return, wind up doing just enough to get by--their talents hidden in the corporate shadows. This new edition shows managers how to recognize these employees and uncover their talents.
Synopsis
There is a crisis in business today: the invisible employee. Feeling threatened, ignored, and unappreciated, invisible employees fight back the only way they know how—by staying hidden in the corporate shadows, doing just enough to get by, grumbling about this and that, and passing these techniques along to new workers. After all, why bother shining when no one notices your achievements? Why bother trying when you could be let go in the next batch of layoffs?
A business fable packed with hard-won wisdom, The Invisible Employee follows a group of people who live and work together on a mysterious island. In this second edition—updated with new case studies and current survey results—managers learn how to combat one of the most common negative attitudes in business: that smart employees keep their heads down and never do more than is asked.
Bestselling authors Adrian Gostick and Chester Elton show how effective leaders change this mind-set by engaging their people in their cause—setting clear goals, encouraging productive behavior, and celebrating every success along the way. The end result is an organization of productive employees who feel noticed, valued, and appreciated. In other words, they feel visible.
In today's competitive environment, all of us are looking for the next big product, the next big capability or solution. But great managers are finding that recognizing people leads to a more engaged workforce and a more successful business. The Invisible Employee shows you how to bring out the hidden potential in your team and your business.
About the Author
New York Times bestselling author
Adrian Gostick is vice president of the O.C. Tanner company's training and publishing practice. He has been featured on NBC's
Today show, and in the
New York Times,
the Economist, Newsweek and the
Wall Street Journal. Read his blog at adriangostick.com.
Chester Elton is a global expert in workplace trends and senior vice president of O.C. Tanner, the world's leading employee recognition firm. A popular speaker and a consultant to Fortune 100 firms, he has appeared on 60 Minutes, CNN, CNBC, and ABC. Read his blog at chesterelton.com.
Learn more about growing a Carrot Culture at carrots.com
Table of Contents
Acknowledgments.
Introduction.
Chapter One Invisible People.
Chapter Two Blink Outs.
Chapter Three The See-er.
Chapter Four Recognizing.
Chapter Five Visible Results.
Chapter Six Blink Backs.
Conclusion.
Succeed!
Notes.
Resources.
About the Authors.