Synopses & Reviews
The Performance Management Revolution
Business Results Through Insight and Action"Some revolutionslike the American Revolutionare bloody and noisy, while otherslike the Industrial Revolutionare quieter and slower. In the long run, though, both kinds of revolutions lead to profound change. Today, I believe we are in the early stages of one of the quiet revolutions. At the heart of this revolution is an increase in human freedom in business. The Performance Management Revolution provides a compelling and insightful description of the profound changes that will take place, what they will really mean for you, and how you can take advantage of them to improve your business performance."
From the Foreword
Thomas W. Malone
Patrick J. McGovern Professor of, Management and Director, Center for Collective Intelligence Sloan School of Management
Massachusetts Institute of Technology
The Information Democracy Age has arrived, where everyonenot just senior managementhas broad access to corporate information. In order to improve its performance, your business needs to commit to an enterprise-wide Information Democracy, and the surest way to a democracy is a revolution. The Performance Management Revolution shows you how your business can get prepared for the futuretransforming strategies into plans, plans into actions, and actions into results.
Written by Howard Dresner, a worldwide authority in the area of business intelligence and performance management, this powerful book provides you with the tools for proactively managing your company's success, from the boardroom to the front lines, achieving breakthrough performances everywhere.
In The Performance Management Revolution, you will learn:
The profound implications Information Democracy has for the way your company operates
How a new generation of software can help enable Information Democracy
The various ways empowered individuals at all levels can work collaboratively towards shared objectives, with full knowledge of how their own actions affect performance
Starting a revolution is hard work. This visionary book is your road map to the performance management revolution already in progress, providing an intelligent framework to empower-ing your organization towards its own path to better performance through insight and action.
The Performance Management Revolution shows you how your business can get prepared for the future—transforming strategies into plans, plans into actions, and actions into results. Written by Howard Dresner, a worldwide authority in the area of business intelligence and performance management, this lucid book offers great insight into strategies that any company interested in improving its business performance and accountability could adopt. This visionary book provides an intelligent framework toward the path to better performance through insight and action.
Praise for The Performance Management Revolution
Business Results Through Insight and Action
"Of all the business people I know, Howard Dresner has some of the deepest insights into the practical implications of the performance management revolution. In this eloquently written book, you'll see how Dresner's perspective on business performance and his concept of Information Democracy have profound implications for the way your company can operate."
From the foreword
Thomas W. Malone, Patrick J. McGovern Professor of Management, Director, Center for Collective Intelligence, Sloan School of Management, Massachusetts Institute of Technology
"This lucid and engaging book offers great insight into strategies and practical approaches that any company interested in improving its business performance and accountability could adopt. Filled with specific examples, it is essential reading for leaders at all levels of an organization serious about getting it right."
Aldo Papone Senior Advisor, American Express
"No surprise, Howard Dresner has it right: as the global competition heightens, corporate hierarchies flatten, and companies increasingly compete on speed, organizations need to embrace the discipline and art of performance management to keep apace. This book is a must-read for business and technology executives who want to help their organizations (and themselves) thrive in the years ahead."
Wayne EckersonDirector of Research and Services, The Data Warehousing Institute
About the Author
HOWARD DRESNER is President of Dresner Advisory Services, LLC, an independent advisory firm, and is a recognized authority in the areas of business intelligence and performance management. Prior to his new venture, he spent thirteen years at Gartner, where he was a research fellow and lead analyst for business intelligence and served as chief strategy officer at Hyperion until the recent Oracle acquisition.
Table of Contents
Part I. A Call to Arms.
Chapter 1. The Need for Change.
Chapter 2. A Model for a Modern Management System.
Chapter 3. The Role of BPM.
Chapter 4. Barriers to BPM Adoption.
Part II. Preparing for Battle.
Chapter 5. Draw an Accountability Map.
Chapter 6. Achieve Information Democracy.
Chapter 7. Build a BPM Center of Excellence.
Chapter 8. Standardize and Consolid ate BPM Tools.
Chapter 9. Deploy a BPM System.
Chapter 10. Comprehensive View of Performance Management.
Part III. Let the Revolution Begin.
Chapter 11. Determine Your Immediate Priorities.
Chapter 12. A Model BPM Methodology.
Chapter 13. Measuring Outcomes.