Synopses & Reviews
Today's workforce is experiencing job burnout in epidemic proportions. Workers at all levels, both white- and blue-collar, feel stressed out, insecure, misunderstood, undervalued, and alienated at their workplace. This original and important book debunks the common myth that when workers suffer job burnout they are solely responsible for their fatigue, anger, and don't give a damn attitude. The book clearly shows where the accountability often belongs. . . .squarely on the shoulders of the organization.
Includes bibliographical references (p. 173-175) and index.
About the Author
is professor of psychology at the University of California, Berkeley. She is the creator of the widely used psychological test instrument The Maslach Burnout Inventory and the author of Burnout: The Cost of Caring
MICHAEL P. LEITER is dean of the faculty of pure and applied science and professor of psychology at Acadia University, Nova Scotia, Canada. He is also director of the Centre for Organizational Research & Development.
Table of Contents
1. The Current Crisis.
2. How You Experience Burnout.
3. What Causes Burnout?
4. Why Do Anything About Burnout?
5. Crisis Intervention to Stop Burnout.
6. Preventing Burnout and Building Engagement.
7. Promoting Human Values.
Afterword: Moving Toward a Better Future.
Appendix: Assessing the Work Environment.
For Further Reading.
About the Author.