Synopses & Reviews
How do you design engaging applications that people love to use? This book demonstrates several ways to include valuable input from potential clients and customers throughout the process. With practical guidelines and insights from his own experience, author Travis Lowdermilk shows you how usability and user-centered design will dramatically change the way people interact with your application.
Learn valuable strategies for conducting each stage of the design process—from interviewing likely users and discovering your applications purpose to creating a rich user experience with sound design principles. User-Centered Design is invaluable no matter what platform you use or audience you target.
- Explore usability and how it relates to user-centered design
- Learn how to deal with users and their unique personalities
- Clarify your applications purpose, using a simple narrative to describe its use
- Plan your projects development with a software development life cycle
- Be creative within the context of your user experience goals
- Use visibility, consistency, and other design principles to enhance user experience
- Collect valuable user feedback on your prototype with surveys, interviews, and usability studies
About the Author
Travis Lowdermilk has been developing custom software experiences for over 15 years in industries ranging from architecture, business, and health care. Currently, he works for a community hospital in central California. At the hospital, he creates line of business applications for clinical, financial, and performance improvement.
Predominantly using Microsoft frameworks, Travis creates solutions that employ a wide range of technologies such as: web, mobile, touch, and voice. Travis is a certified ASP.NET developer and has a Bachelors degree in Business Administration - emphasizing in Information Systems. Hes currently enrolled in the Masters program at DePaul Universitys College of Digital Media. The focus of his study is Human-Computer Interaction and User-Centered Design.
Travis is the co-host of The Windows Developer Show - a weekly Internet broadcast for Microsoft developers, designers, and enthusiasts (www.windowsdevelopershow.com). To find out more about Travis, please visit: www.travislowdermilk.com or follow him on Twitter (@tlowdermilk).
Table of Contents
Dedication; Preface; Is This Book Right for Me?; Conventions Used in This Book; Using Code Examples; Safari® Books Online; How to Contact Us; Acknowledgments; Chapter 1: Our World Has Changed; Chapter 2: What Is User-Centered Design?; 2.1 UCD Is Not Usability; 2.2 UCD Is Not Subjective; 2.3 UCD Is Not Just Design; 2.4 UCD Is Not a Waste of Time or Money; 2.5 UCD Is Not a Bug Report; 2.6 UCD Is Not a Distraction; Chapter 3: Working with Users; 3.1 What If I Don't Have Access to Users?; 3.2 Dealing with Different Types of Users; 3.3 Dealing with Negativity; Chapter 4: Having a Plan; 4.1 How Do I Know Which Plan Is Right for Me?; 4.2 Creating a Team Mission Statement; 4.3 Defining Your Project; 4.4 Collecting User Requirements; 4.5 Creating Functional Requirements; 4.6 Documenting Data and Workflow Models; 4.7 Documenting Prototypes; 4.8 Reviewing Your Documentation; Chapter 5: Creating a Personal Manifesto; 5.1 Exercising Restraint; 5.2 Building a Narrative; 5.3 Creating Personas; 5.4 Creating Scenarios; Chapter 6: Creativity and User Experience; 6.1 Having User-Experience Goals; 6.2 Creativity Requires Courage and Hard Work; 6.3 Creativity Requires Questioning; Chapter 7: Design Principles; 7.1 Principle of Proximity (Gestalt Principle); 7.2 Visibility, Visual Feedback, and Visual Prominence; 7.3 Hierarchy; 7.4 Mental Models and Metaphors; Chapter 8: Gathering Feedback; 8.1 How Many Users Will I Need?; 8.2 Surveys; 8.3 Conducting Interviews; 8.4 Task Analysis; 8.5 Heuristic Evaluation; 8.6 Storyboarding; 8.7 Using Prototypes; 8.8 A/B Testing; Chapter 9: Usability Studies; 9.1 What Are Usability Studies?; 9.2 Creating a Testing Plan; 9.3 What You'll Need; 9.4 Conducting the Study; 9.5 Don't Hesitate to Practice; 9.6 Compiling Your Findings; Chapter 10: You're Never Finished; 10.1 It's Impossible to Get It Right the First Time; 10.2 Be Prepared to Reboot; 10.3 Final Thoughts; Chapter 11: Other Resources; 11.1 Twitter; 11.2 Tools for Prototyping; 11.3 Websites; Sample Project Template; Template; Project Title; Example Persona; Sample Script for a Usability Study; References; ; Colophon;