Synopses & Reviews
“The book you are holding will fundamentally change the way you look at the collection, compartmentalization, analysis, distribution, application, and protection of intelligence in your business. J. C. Carleson’s presentation of years of spy tradecraft will make you a more effective force within your organization.”
—James Childers, CEO, ASG Global, Inc.
When J. C. Carleson left the corporate world to join the CIA, she expected an adventure, and she found it. Her assignments included work in Iraq as part of a weapons of mass destruction search team, travels throughout Afghanistan, and clandestine encounters with foreign agents around the globe. What she didn’t expect was that the skills she acquired from the CIA would be directly applicable to the private sector. It turns out that corporate America can learn a lot from spies—not only how to respond to crises but also how to achieve operational excellence. Carleson found that the CIA gave her an increased understanding of human nature, new techniques for eliciting information, and improved awareness of potential security problems, adding up to a powerful edge in business. Using real examples from her experiences, Carle-son explains how working like a spy can teach you the principles of:
- Targeting—figuring out who you need to know and how to get to them
- Elicitation—a subtle way to get the answers you need without even asking a question
- Counterintelligence—how to determine if your organization is unwittingly leaking information
- Screening—CIA recruiters’ methods for finding and hiring the right people
The methods developed by the CIA are all about getting what you want from other people. In a business context, these techniques apply to seeking a new job, a promotion, a big sale, an advantageous regulatory ruling, and countless other situations. As Carleson writes, “In a world where information has a price, it pays to be vigilant.” Her book will show you how.
"In this clever twist on the career self-help genre, former CIA agent Carleson takes the principles that she learned in clandestine service and applies them to today's business world. 'CIA officers may not face the same legal, logistical or financial constraints that business professionals do. They do, however, have goals, objectives and aspirations, just like their counterparts in the corporate world,' she notes. Without revealing sensitive CIA information or advocating corporate espionage, the author explores a wide range of topics among them, basic principles of intelligence, developing one's 'operational instincts,' employee recruitment, crisis management, and fending off competitors. Honesty which one might expect to be in short supply in the cloak-and-dagger world is strongly recommended, as is behaving ethically even in the face of great temptation. Carleson also offers advice on problem solving and managing one's personal life so it reflects positively in a business sense. Crisis management issues and eight strategies for dealing with them are explained in detail, with lessons learned from how the CIA reformed itself after 9/11. This quick and enjoyable read offers plentiful nuggets of information, which can be put to good use by any career-minded reader. (Feb.)" Publishers Weekly Copyright PWxyz, LLC. All rights reserved.
"In this clever twist on the career self-help genre, former CIA agent Carleson takes the principles that she learned in clandestine service and applies them to today's business world… This quick and enjoyable read offers plentiful nuggets of information, which can be put to good use by any career-minded reader."
"Carleson deftly translates the skills of spy craft learned through her eight years in the field—intelligence gathering, recruitment and crisis management—into know-how that can be used 'by anyone—at any level—in the workplace,' she writes. The advice, techniques and exercises for networking, improving sales and generally getting ahead of the competition wont morph you into a master spy, but it will definitely expand your approach to everyday interactions and make you more versatile, shrewd and savvy, whether youre a job seeker, salesperson, manager or CEO."
“I found Work Like a Spy to be much more than a compelling read penned by an ex-CIA officer. J. C. Carleson importantly offers a fresh slate of easily understood risk mitigation practices and exercises.”
—FRANCIS DADDARIO, CPP CFE, Emeritus Faculty Leader, Strategic Influence and Innovation, Security Executive Council “This is a blast! J. C. Carleson has written the cure for the common business book. Part business advice book, part memoir, part window into the world of covert intelligence, it will both inform and intrigue the reader. Going beyond the typical business anecdotes, Carleson gives us a glimpse of the world of covert officers, international intrigue, and true high stakes encounters. More than just telling stories, though, Work Like a Spy uses examples from the CIA to provide a set of principles that can be used to succeed in any organization.”
—ALEXANDER J. S. COLVIN, Professor of Labor Relations and Conflict Resolution, ILR School, Cornell University “Carleson provides a compelling argument for the importance of intelligence and counterintelligence in day-to-day business. Her straightforward suggestions encourage the reader to always be on guard for information—either to keep it or to gather it.”
—DEB COHEN, Ph.D., SPHR, SVP, Knowledge Development, Society for Human Resource Management
Lessons from the clandestine world that can be applied to everyday business situations.
Corporate America could learn a lot from spies–not only how to respond to crises, but also how to achieve operational excellence. Work Like a Spy
reveals techniques used by CIA officers that can give readers a tremendous strategic advantage in business. Using real examples from her experiences as an undercover CIA officer, Carleson explains how to create loyalty by inspiring it; recognize individual achievement even during times of team failure; and establish a sense of urgency—but only when it’s really urgent. Work Like a Spy will help readers:
- Understand what a customer really wants
- Position themselves in line for promotion
- Defend against corporate espionage
- Determine whom they can really trust
- Deal with a crisis
The methods developed by the CIA are all about getting what you want from other people. In a business setting, they apply to seeking a new job, a promotion, a big sale, or a favorable regulatory ruling. Whatever it is you seek, this book will teach you new strategies to get it.
About the Author
J. C. CARLESON
worked for Starbucks (corporate), Baxter International, and Tektronix prior to leaving the private sector to enter the Central Intelligence Agency’s clandestine service. She was an undercover CIA officer for eight years.