Synopses & Reviews
Become a master of emotional intelligence with the revised edition of Working Relationships, a cutting-edge toolkit for learning to manage conflict and developing teamwork. Bob Wall addresses the importance of emotional competencies while adding fresh insight and a new focus on the power emotional intelligence (or EQ) has to influence lives and careers. Through a powerful EQ lens, he reexamines the core competencies needed to handle difficult conversations and build the solid network of professional relationships so critical to getting things done in today's complex organizations. Packed with more than 30 worksheets and tools, including seven new exercises on EQ, Working Relationships profiles L'OrÇal, Bell Labs, the U.S. Air Force, and other business leaders to illustrate the compelling results organizations and individuals have achieved by putting EQ to work in the workplace.
Synopsis
From C-level executives to front-line supervisors, the research is clear: emotional competencies are more important than training, IQ, and technical experience in determining who succeeds and fails at work. Into this exciting business arena, the revised and expanded edition of Working Relationships takes its rightful place as a classic toolkit for mastering the personal characteristics and social abilities of emotional intelligence (EQ), with new contributions that include two chapters focused exclusively in the power of EQ to influence success regardless of job type, level of education, or scope of responsibility.
Synopsis
Hailed by PMA, the Independent Book Publisher's Association, as a -business breakthrough- and -one of the thirty best business books of the year- by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work.
Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.
Synopsis
Embark on a journey of self-discovery and put the power of EQ to workHailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the thirty best business books of the year" by Soundview, the first edition of
Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work.
Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.
Synopsis
A toolkit for mastering the personal characteristics and social abilities of emotional intelligence (EQ) to manage conflict and develop teamwork