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More copies of this ISBN:Technical Communication (6TH 05 Edition)by Rebecca E. Burnett
Synopses & ReviewsPublisher Comments:Containing a consistent rhetorical focus, numerous helpful examples and figures with annotations, and a strong organization and layout, TECHNICAL COMMUNICATION offers a contextual design and an emphasis on Global Communication and Usability Testing. Review:"What distinguishes this book is the strong rhetorical focus, numerous helpful figures with annotations, and a strong organization and layout. The book is very usable. I did some tests with the index to see if I could find the things I normally cover in the service course, and I had no problem at all. I also think that the book is very teachable. I train our graduate students who teach the service course, and many of them are in literature. So they are simultaneously learning about the field while teaching. This book discusses technical communication in a way that teaches the teachers. And that is a hard thing to pull off." About the AuthorRebecca Burnett is the former chair and currently a member of the NCTE Committee on Technical and Scientific Writing, former editor and currently a member of the Editorial Advisory Board of the Journal of Business and Technical Communication, and is the director of the advance writing program at Iowa State University. Table of ContentsPreface. Introduction to Students. Introduction to Instructors. Acknowledgments. Brief Contents. Detailed Contents. Part I: COMMUNICATING IN THE WORKPLACE. 1. Characterizing workplace communication. 2. Understanding workplace culture. 3. Reading technical information. 4. Addressing audiences. 5. Collaborating in workplace communication. Part II: MANAGING CRITICAL PROCESSES. 6. Managing effective writing and production processes. 7. Locating and using information. 8. Revising and editing. 9. Ensuring usability. Part III: SHAPING INFORMATION. 10. Organizing information. 11. Designing information. 12. Using visual forms. 13. Designing and using electronic media. Part IV: APPLYING STRATEGIES. 14. Creating definitions. 15. Creating technical descriptions. 16. Explaining processes and procedures. Part V: PREPARING PROFESSIONAL COMMUNICATION. 17. Engaging in oral interaction. 18. Preparing correspondence. 19. Preparing proposals. 20. Preparing reports. 21. Preparing instructions and manuals.
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