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Powells.com Expands, Purchases Additional Warehouse

NOVEMBER 12, 2002, PORTLAND, OR — Powell's Books today announced the purchase of a 60,000 square foot warehouse two miles from its flagship downtown store. The facility will accommodate an increasing online inventory and expanded order fulfillment and shipping functions for the company's successful web site, Powells.com.

"We consider ourselves extremely lucky to find a suitable warehouse within city limits and near some of our other locations," said Miriam Sontz, Powell's CEO of Development. "With all that the new facility offers — extra space for books and upgraded systems — we're positioned to thrill more and more readers in the United States and around the world."

The Oregon-based bookseller's national reputation continues to grow at a time when many West Coast Internet retailers have closed shop or scaled back. Powells.com reported 22% growth in October 2002 over the previous year; and October sales represented the site's most geographically diverse customer base on record — only 14% reside in the company's backyard, the Pacific Northwest.

The new warehouse, the company's second in Portland, resides on a three-acre lot and is nearly six times the size of the building in which Powells.com currently operates. Structural renovations have begun, and the first operations are scheduled to move there in late spring of 2003.

"The new warehouse space not only means more used books and better selection for our customers, but also improved efficiencies to get those books into our customers' hands as quickly as possible," said Michael Powell, the company's founder and president.

Strategic partnerships with distributors and content providers, along with a steady stream of national publicity, have catapulted the independent bookseller to the forefront of the industry. More than 70,000 surfers visit Powells.com every day to browse among more than a million used books, including many rare and out-of-print editions, as well as a wide selection of new, frontlist titles.

"More and more people are looking for user-friendly alternatives to the big corporate retailers," explained Dave Weich, director of content and marketing for Powells.com. "Customers like our selection and our prices, but I think what really wins them over are the personal touches. Call our customer service department and you speak to a human being immediately. Shop with us and you know that you'll never receive unwanted email. Those little things add up."

About Powells.com and Powell's Books
An independent bookseller in Portland, Oregon, since 1971, Powell's City of Books is the largest used and new bookstore in the world. Powells.com offers the inventory of Powell's stores and warehouses — more than 1.5 million books in all. The award-winning site features timely content from The Atlantic Monthly, Esquire, The New Republic, The Christian Science Monitor, Salon.com, Utne Reader, and others, plus staff picks, monthly contests, and exclusive author interviews. Orders over $50 ship free to North American addresses. Yahoo! Internet Life calls the site "a bibliophile's dream." Forbes magazine recently rated Powells.com "Best of the Web."

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Powell's City of Books is an independent bookstore in Portland, Oregon, that fills a whole city block with more than a million new, used, and out of print books. Shop those shelves — plus literally millions more books, DVDs, and gifts — here at Powells.com.