Meeting challenges and resolving conflicts are things that can be done by anyone with the passion to do so, according to John Graham. And he should know. A veteran conflict mediator, Graham heads the Giraffe Heroes Project, whose extensive workshops have helped communities, cities, organizations, and individuals deal with challenge and change. Stick Your Neck Out is based on those experiences. The book details the skills, qualities, and strategies required to make a difference, with profiles of problem-solvers and activists from doctors to waitresses, who have all acted like giraffes and "stuck their necks out" to address issues like poverty, gang violence, and pollution. Graham's concepts and coaching tips, from communicating with sensitivity to more urgent actions like filing complaints and protesting, apply equally well to macro and micro issues, all the way down to interfamily squabbles and work conflicts. Graham's "giraffes" have tested his ideas in the real-life situations recounted here, and shown that they work.