Synopses & Reviews
Make workplace conflict resolution a game that EVERYBODY wins!
Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities).
Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areasbefore they affect your organization's bottom line.
Let The Big Book of Conflict-Resolution Games help you to:
- Build trust
- Foster morale
- Improve processes
- Overcome diversity issues
- And more
Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflictand their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Synopsis
Featuring activities for groups of any size, The Big Book of Conflict Resolution Games empowers all to resolve interpersonal/interdepartmental disagreements that sap organizations productivity
- Provides ready-made activities for training workshops and corporate retreats, with few materials needed
- Big Book titles have sold over 700,000 copies. This edition marks return to the core HR functions that have generated the most successful books in the series
- Author speaks frequently at ASAE, ASTD and MPI gatherings, and will market the book to audiences
Mary Scannell is the founder of bizteamtools.com, and is co-author of the The Big Book of Team-Motivating Games.
Synopsis
This guide offers step-by-step directions and customizable tools that empower managers to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas--before they affect an organization's bottom line.
About the Author
About the Author Mary Scannell is the founder of bizteamtools.com. She has been a professional seminar leader since 1991, and served for ten years on the staff of Venture Up, the world's largest provider of interactive team programs. Mary leads nearly 100 corporate trainings per year and has trained tens of thousands of business people across the United States and Canada, including a long list of Fortune 500 clientele. She is the co-author of the recently published Big Book of Team-Motivating Games.
Table of Contents
Introduction: Why Every Employee Needs Conflict Resolution Training;
How to Use this Book;
Part 1. Communication;
Part 2. Diversity;
Part 3. Trust;
Part 4. Perspective;
Part 5. Emotional Intelligence;
Part 6. Collaboration