Synopses & Reviews
Administrative Procedures for Medical Assisting, Third Edition addresses the most current competencies for medical assisting certification, coding and insurance billing requirements, HIPAA regulations, and OSHA guidelines. It retains its thorough coverage of procedures. It trains students on medical office administrative procedures and equipment and much more.
Table of Contents
Part One Introduction to Medical Assisting
Section 1 Foundations and Principles
Chapter 1 The Profession of Medical Assisting
Chapter 2 Types of Medical Practice
Chapter 3 Legal and Ethical Issues in Medical Practice, Including HIPAA
Chapter 4 Communication with Patients, Families, and Coworkers
Part Two Administrative Medical Assisting
Section 1 Office Work
Chapter 5 Using and Maintaining Office Equipment
Chapter 6 Using Computers in the Office
Chapter 7 Managing Correspondence and Mail
Chapter 8 Managing Office Supplies
Chapter 9 Maintaining Patient Records
Chapter 10 Managing the Office Medical Records
Section 2 Interacting with Patients
Chapter 11 Telephone Techniques
Chapter 12 Scheduling Appointments and Maintaining the Physician's Schedule
Chapter 13 Patient Reception
Chapter 14 Patient Education
Section 3 Financial Responsibilities
Chapter 15 Health Insurance Billing Procedures
Chapter 16 Medical Coding
Chapter 17 Patient Billing and Collections
Chapter 18 Accounting for the Medical Office
Appendix I Medical Assistant Role Delineation Chart (AAMA)
Appendix II RMA Certification Chart
Appendix III NHA Certification Chart
Appendix IV Prefixes and Suffixes Commonly Used in Medical Terms
Appendix V Latin and Greek Equivalents Commonly Used in Medical Terms
Appendix VI Abbreviations Commonly Used in Medical Notations
Appendix VII Symbols Commonly Used in Medical Notations
Appendix VIII Professional Organizations and Agencies