Table of Contents
ch. 1.Acceptances --ch. 2.Acknowledgements --ch. 3.Adjustment, letters of --ch. 4.Advice, letters of --ch. 5.Announcements --ch. 6.Apologies --ch. 7.Appointments and interviews, letters about --ch. 8.Appreciation, letters of --ch. 9.Collection letters --ch. 10.Complaints --ch. 11.Confirmation, letters of --ch. 12.Congratulations --ch. 13.Contracts, letters about --ch. 14.Cover letters --ch. 15.Credit, letters about --ch. 16.Disagreement, letters of --ch. 17.Editor, letters to the --ch. 18.Employment, letters of --ch. 19.Family and friends, letters to --ch. 20.Follow-up letters --ch. 21.Fundraising letters --ch. 22."Get well" letters --ch. 23.Goodwill letters --ch. 24.Instruction, letters of --ch. 25.Introduction, letters of --ch. 26.Invitations --ch. 27.Orders, letters dealing with --ch. 28.Organizations and clubs, letters about --ch. 29.References and recommendations --ch. 30.Refusals --ch. 31.Reports and proposals --ch. 32.Request and inquiry, letters of --ch. 33.Responses --ch. 34.Râesumâes --ch. 35.Sales letters --ch. 36.Seasonal greetings --ch. 37.Sympathy, letters of --ch. 38.Thank you letters --ch. 39.Wedding correspondence --ch. 40.Welcome, letters of --appendix 1.Letters: the mechanics --appendix 2.Letters: the content.