Synopses & Reviews
Business and organizational leaders repeatedly stress the need for increased worker education and preparedness in communication, interpersonal skills, teamwork, leadership, ethics, and the ability to work well with others. In other words, people need to know more about The Human Side of Organizations. The 10th edition continues a long tradition of fulfilling these needs. The skills presented here are those needed by everyone working in organizations today:
The Physical Work Environment;
The Mental Work Environment;
Interpersonal Communication;
Organizational Communication;
Ethics;
Workplace Etiquette;
Understanding Work, Jobs, and Management;
Teamwork and workgroups;
Motivation;
Job Satisfaction;
Leadership;
Difficulties in the workplace;
Challenges in the workplace.
Practical, readable language explains all of these topics and their underlying theories, enabling students to relate their personal situations and experiences directly to chapter concepts. An extensive inventory of pedagogical tools is included, which increase student engagement and performance.
The Human Side of Organizations, 10th edition — meeting personal and organizational needs for today and tomorrow.
Synopsis
Widely used and respected, this book has been adopted by hundreds of colleges in the U.S. and Canada since its first inception. "The Human Side of Organizations" delivers complete, up-to-date, practical information on how people behave in organizations, how organizations and job design affect behavior at work, and how change impacts the business organization. This new edition strives to make material more meaningful to readers through new spot check exercises, student self-assessments, personal point exercises, and skill-building activities that reinforce the material step-by-step. This book is perfect for anyone who wishes to better understand managers, peers, or workers can benefit from this book as it covers the vital skills needed to survive and thrive in an organization.
Synopsis
Never HIGHLIGHT a Book Again! Virtually all testable terms, concepts, persons, places, and events are included. Cram101 Textbook Outlines gives all of the outlines, highlights, notes for your textbook with optional online practice tests. Only Cram101 Outlines are Textbook Specific. Cram101 is NOT the Textbook.
Table of Contents
Table of Contents
PART ONE: THE BASICS OF HUMAN RELATIONS
1. Work and Its Place in Life
2. Perception and Problem Solving
3. Primary Communications
4. Improving Communications and Managing Conflict
5. Ethics and Etiquette
PART TWO: THE ORGANIZATIONAL FRAMEWORK
6. Jobs, from Design to Appraisal
7. Formal Organizations: How People Organize
8. Understanding Management
9. Small Groups and the Informal Organization
10. Individuals and Self-Management
PART THREE: INDUCING ORGANIZATIONAL ACTIVITY
11. Motivation and Morale
12. Job Satisfaction and Quality of Work Life
13. The Dynamics of Change
PART FOUR: STRATEGIES FOR IMPROVING ORGANIZATIONAL BEHAVIOR AND PERFORMANCE
14. Leadership
15. Stress
16. Challenges and Opportunities