Synopses & Reviews
Imagine you had the opportunity to teach your marketing module from within the marketing department of a top company?
This third edition of Marketing maintains the fresh and practice- focused approach for which it has become so popular, and continues to provide students with a truly unique insight into the fascinating world of a marketing practitioner through informative and engaging bespoke video interviews with those in the industry.
- How did a youth engagement agency Livity use young people's affiliation for music to raise awareness of Childline?
- What social media campaign did Virgin Media decide upon to promote superfast broadband?
- How did BBH go about shifting reader perceptions of the Guardian newspaper?
- Which message did Budweiser Budvar decide to develop in order to build strong emotional links with its customers?
Fully integrated with the topics covered in the textbook, each practitioner interview demonstrates how marketing problems are approached and solved in the real world. Hear from an international mix of companies including Virgin Media, Orange, Bartle Bogle Hegarty, Brompton Bicycle, Oxfam, BrainJuicer, Budweiser Budvar in the Czech Republic, Systembolaget in Sweden, and RAK Bank in the UAE.
Theory is firmly set in context for students through extensive use of integrated examples and mini cases within each chapter featuring companies such as twitter, itunes, and Red Bull, and covering marketing in a global context discussing Unilever operating in China, Nestle marketing in Malaysia, and a company selling halal meat in North London.
Review and discussion questions conclude each chapter bringing together the themes discussed and encouraging students to engage with the material. Links to seminal papers throughout each chapter also present the opportunity to take this learning further, if desired.
Employing their trademark lively writing style, the authors continue to encourage students to explore beyond the classical marketing perspectives, provoking them into thinking critically about how they would approach marketing issues.
Students will learn the theory that supports those skills vital to successfully engaging with marketing across all areas of society, from dealing with sceptical consumers, selling products to the government, and deciding which pricing approach to adopt, through to the ethical implications of marketing to children, and being aware of how to use social networking sites to their advantage.
Supporting both students and lecturers are the accompanying online resources:
For lecturers:
- Access exclusive video interviews of marketers from well-known organizations including Virgin Media and BBH to share with your students and help make marketing theory relevant to them
- Save time by using the fantastic bank of additional resources including PowerPoint slides, comprehensive library of YouTube clips, test bank and tutorial activities to help support your teaching.
For students:
- Learn from the top recruitment professionals on the attributes they look for in graduates entering the workplace
- Explore the latest developments in digital marketing and social media
- Download our expert authors' podcasts to learn and revise on the go
- Check you've really understood with a wealth of multiple choice questions, worksheets and activities
About the Author
Paul Baines,
Professor of Political Marketing and Programme Director MSc in Management, Cranfield School of Management, Cranfield University.,Chris Fill,
Director of Fillassociates, Visiting Professor at Poitiers Business School, formerly Principal Lecturer at the University of Portsmouth, and Senior Examiner at the Chartered Institute of Marketing.Paul Baines is Professor of Political Marketing and Programme Director MSc in Management, Cranfield School of Management, Cranfield University. He is author/co-author of more than a hundred published articles, book chapters and books, particularly on political marketing issues. Paul is an experienced author and editor whose publications include books on PR, marketing research, political marketing and strategy. Paul's marketing consultancy projects have included work for a variety of large public and private organisations including a high-profile football club, a large aerospace maintenance company, a national charity, an advertising agency, an awarding body, government departments, and a private jet start-up company. He operates his own strategic marketing / research consultancy, Baines Associates Limited. Twitter: @drpaulbaines
Chris Fill is a Director of Fillassociates. Formerly a Principal Lecturer at the University of Portsmouth, Chris now works with a variety of private and not-for-profit organisations including several publishers. He is a Visiting Professor at Poitiers Business School and a Fellow of the Chartered Institute of Marketing where he was the Senior Examiner responsible for the marketing communications modules, and more recently the Professional Postgraduate Diploma module, Managing Corporate Reputation. In addition to numerous papers published in a range of academic journals, he has written over 30 books, including his internationally recognised textbook, Marketing Communications, now in its 6th edition. Other recent titles include Corporate Reputation, Advertising, and Essentials of Marketing.
Chris speaks regularly on marketing and corporate communication issues. Twitter: @chris1fill
Table of Contents
Part One: Marketing Fundamentals 1:. Marketing Principles and Society
2:. Consumer Buying Behaviour
3:. Marketing Research and Customer Insight
Part Two: Principles of Marketing Management
4:. The Marketing Environment
5:. Marketing Strategy
6:. Market Segmentation and Positioning
7:. International Market Development
Part Three: The Marketing Mix Principle
8:. Managing Innovation and New Product Development
9:. Price Decisions
10:. An Introduction to Marketing Communications
11:. Managing the communications mix
12:. Marketing channels and Retailing
Part Four: Principles of Relational Marketing
13:. Branding Decisions
14:. Managing Relationships and Customer Experiences
15:. Business-to-Business Marketing
16:. Not-for-Profit Marketing
Part Five: Critique and Change in Marketing Practice
17:. Digital and Social Media Marketing
18:. Marketing Sustainability and Ethics
19:. Critical Perspectives on Marketing