Synopses & Reviews
Consumer credit is an integral part of many western societies. This book provides a comprehensive view of how credit granting institutions operate and discusses the relationship between the strategic objectives set by senior management and the operational strategies employed by credit professions working at the coal face of credit provision.
Synopsis
The articles in this volume, by scholars all pursuing careers in the United States, concern the theoretical approaches and methods of early medieval studies. Most of the issues examined span the period from roughly 400 to 1000 CE and regions stretching from westernmost Eurasia to the Black Sea and the Baltic. This is the first volume of essays explicitly to reassess the heuristic structures and methodologies of research on "early medieval Europe." Because of its geographic, chronological, thematic, and methodological diversity and scope, the collection also showcases the breadth of early medieval studies currently practiced in the United States.
About the Author
STEVEN FINLAY is an expert in credit risk management, with more than ten years experience of working within the financial services industry. He is currently a research fellow at Lancaster University, UK. He has also published Consumer Credit Fundamentals with Palgrave Macmillan.
Table of Contents
Consumer Credit Management: An Introduction * Organizational Matters * Marketing * Predicting Consumer Behaviour * Customer Acquisition * Customer Management * Collections (Early Stage Delinquency) * Debt Recovery (Late Stage Delinquency) * Fraud * Provision, Capital Requirements and Basel II * Appendices * Bibliography