Synopses & Reviews
In this entertaining and thought-provoking book, Tony Alessandra and Michael O'Connor argue that the "Golden Rule" is not always the best way to approach people. Rather, they propose the Platinum Rule: "Do unto others as "they'd" like done unto them". In other words, find out what makes people tick and go from there.
Table of Contents
Has the golden rule lost its glitter? -- Getting to know the four basic styles -- How to tell where you fit in -- The key to getting a quick handle on anybody -- How to read the mixed styles -- Coping productively with the other styles -- How to adapt to anyone ... and retain your own identity -- Using individual differences to bring out the best in groups -- Creating a high-performance leadership style -- How to sell by style -- Providing service with style -- Changing the rest of your life by creating positive relationships.