Synopses & Reviews
Marketing Research offers the best approach toward communicating the intricacies of this field and its usefulness to the marketing organization. "Macro-micro-macro" in design, and fitting for students in the intermediate or advanced courses, this highly-regarded text focuses on market intelligence, strategy, theory, and application. The new tenth edition retains its coverage of the most advanced and current marketing research methodologies and points out their limitations, as well their potential for enhancing research results. It also brings to the forefront the relevance of marketing intelligence, the power of the Internet in marketing research applications, and much more.
Synopsis
Marketers now have the opportunity to invest in more data research and take advantage of social networking. The new tenth edition will show them how to utilize these techniques to compliment traditional methods. New co-author Robert Leone adds his expertise on the role of marketing intelligence today. The book focuses on international market research and incorporates new case studies to present the latest information in the field. Marketers will also be able to access the book's Web site for a list of readings, links to other key sites, sample datasets for analysis, and practice questions after each chapter.
Table of Contents
PART I: The Nature and Scope of Marketing Research.Chapter 1 A Decision-Making Perspective on Marketing Intelligence.
Chapter 2 Marketing Research in Practice.
Chapter 3 The Marketing Research Process.
Chapter 4 Research Design and Implementation.
PART II: Data Collection.
SECTION A: Secondary and Exploratory Research.
Chapter 5 Secondary Sources of Marketing Data.
Chapter 6 Standardized Sources of Marketing Data.
Chapter 7 Marketing Research on the Internet.
Chapter 8 Information Collection: Qualitative and Observational Methods.
SECTION B: Descriptive Research.
Chapter 9 Information from Respondents: Issues in Data Collection.
Chapter 10 Information from Respondents: Survey Methods.
Chapter 11 Attitude Measurement.
Chapter 12 Designing the Questionnaire.
SECTION C: Causal Research.
Chapter 13 Experimentation.
SECTION D: Sampling.
Chapter 14 Sampling Fundamentals.
Chapter 15 Sample Size and Statistical Theory.
PART III: Data Analysis.
Chapter 16 Fundamentals of Data Analysis.
Chapter 17 Hypothesis Testing: Basic Concepts and Tests of Associations.
Chapter 18 Hypothesis Testing: Means and Proportions.
PART IV: Special Topics in Data Analysis.
Chapter 19 Correlation Analysis and Regression Analysis.
Chapter 20 Discriminant and Canonical Analysis.
Chapter 21 Factor and Cluster Analysis.
Chapter 22 Multidimensional Scaling and Conjoint Analysis.
Chapter 23 Presenting the Results.
PART V: Applications of Marketing Intelligence.
Chapter 24 Traditional Applications: Product, Price, Distribution, and Promotion.
Chapter 25 Contemporary Applications: Competitive Advantage, Brand Equity, Customer Satisfaction, and Total Quality Management.
Chapter 26 Emerging Applications: Database Marketing, E-Commerce, Relationship Marketing, & Customer Intelligence.
Appendices: Tables A1-A6.
Glossary.
Index.