Synopses & Reviews
Tap into the potential of theMillennial Generation.With professionals enjoying longer careers than ever before, offices encompass multiple generations of employees. However, the rise of "the Millennials," also known as "Generation Y," has brought a new set of challenges to managers. Millennials work differently, think differently, and have a different set of priorities. This can leave non-Millennial managers, at best, confused about how to manage and motivate their teams.
That's just the short-term challenge for businesses. The long-term challenge is to find a way to win and retain top talent from this generation of workers, who are more willing than any generation before them to leave a position if they find something more interesting or more lucrative. With 50 percent of business executives set to retire in the next five years, and thousands of others poised to do the same soon after, it's essential to build up a staff of dedicated, invested Millennials in the workforce of any company that's serious about its survival.
Managing the Millennials delves into the differences between the generations at work today in businesses around the country, and digs deep to explore what makes the Millennial generation so different from the ones that came before. It identifies nine crucial points of tension that result from clashing value systems among these generations, and then provides nine approaches to resolve clashes, build communication, nurture collaborative teams, and create long-lasting relationships across generations of colleagues.
With examples from managers and executives in every area of business, fascinating analysis of performance and behavioral patterns across generations, as well as tested techniques you can put into effect at your organization, Managing the Millennials gives you the knowledge and tactics you need to push your workforce to new levels of productivity.
Synopsis
A valuable tool for anyone who wants to effectively manage and motivate twenty-something workersMany books are being published on how to manage employees of the "millennial" generation, but the solutions offered are anecdotal at best. Backed by years of serious research, Managing the Millennials provides managers of all ages with specific recommendations and tools for engaging this burgeoning demographic-some 78 million strong. Each chapter shares relevant interviews, case studies, and offers research-backed ideas and best practices to help any organization and their leaders address the challenges generational diversity presents.
Answering the perplexing question of how does one lead and manage younger employees, this book
- Offers research-based guidance on getting the most from twenty-something employees
- Answers common questions and outlines practical solutions for building better relationships between the younger workers and the people who manage them
- Includes a Special Offer with immediate benefit to readers: access to the authors' Generational Rapport Inventory (GRI), a tool that measures a managers competencies and identifies strengths and weaknesses in dealing with Millennials.
- Accompanied by an associate web site, leadingthemillennials.com, offering a weekly blog addressing generational diversity issues in the workplace
Insightful and practical, Managing the Millennials is a valuable tool for millions of managers globally whose job it is to manage and motivate their twenty-something workers.
Synopsis
Praise for Managing the Millenials"Managing the Millennials is a must-read for every leader who wants his or her organization to have a great future."
—Ken Blanchard, coauthor of The One Minute Manager and author of Leading at a Higher Level
"Managing the Millennials is a practical hands-on approach to understanding how generational tension gets created and what to do about it. I was fascinated by what I learned and excited about sharing it within our company."
—Robert McKnight, founder and CEO, Quiksilver, Inc.
"Managing the Millennials has taught us how to harvest the creativity and energy of a new generation and inspire those of us who lead them."
—Bruce Ratner, CEO, Forest City Ratner Companies, and principle owner, NBA New Jersey Nets
"Managing the Millennials is the first book to fuse the authors' cutting-edge concepts with a powerful and easy-to-use framework for putting their ideas into action. This is one book that I will wholeheartedly recommend to every business leader whose job includes managing people."
—Peter Economy, bestselling coauthor of Managing For Dummies and associate editor, Leader to Leader journal
"This book is timely and practical for those facing the challenge of managing across generations."
—Laura Curnutt Santana, PhD, Senior Enterprise Associate, Center for Creative Leadership
About the Author
Chip Espinoza is Chief Executive Officer of GeNext Consulting, a subsidiary of LeadershipTraQ. He teaches Leadership in the Hobbs Leadership Program at California State University, Long Beach. He consults to a range of clients from the Boeing Company to the Special Olympics. He frequently keynotes at corporate events, conferences, and organizations across the country on his research about Millennials and their value to organizations. Chip's doctoral dissertation is on the subject of managing Millennials.
Mick Ukleja, PhD, is the founder and President of LeadershipTraQ, a leadership consulting firm. He cofounded the Ukleja Center for Ethical Leadership at California State University, Long Beach, which promotes ethics across the curriculum. He is the coauthor of Who Are You? What Do You Want?: Four Questions That Will Change Your Life and The Ethics Challenge: Strengthening Your Integrity in a Greedy World. He has worked with entrepreneurs and corporate executives of both profit and non-profit organizations. He also serves as Chairman of the Board of Trustees for The Astronauts Memorial Foundation at the Kennedy Space Center, which oversees the Center for Space Education.
Craig D. Rusch, PhD, is Professor of Anthropology at Vanguard University in Costa Mesa, California. Craig holds a PhD in social networks from the University of California, Irvine. Dr. Rusch has been published in leading academic journals within his field including the American Anthropologist and the Proceedings of the National Academy of Sciences of the United States of America. He specializes in cognitive science and organizational culture and psychology.
Table of Contents
Foreword (
Cameron Johnson).
Acknowledgments.
Introduction Close Encounters with a Different Kind.
PART I THE MILLENNIALS HAVE ARRIVED!
CHAPTER 1 The Millennials and You.
CHAPTER 2 Aren’t We All Just the Same?
CHAPTER 3 The Effective Managers versus the Challenged Managers.
CHAPTER 4 The Points of Tension between Managers and Millennials.
PART II DISCOVER THE CORE COMPETENCIES NEEDED FOR MANAGING TODAY'S WORKFORCE.
CHAPTER 5 When Letting Them Have It Their Way Makes Sense.
Flexing with the Autonomous.
CHAPTER 6 Rewarding the Right Things in the Right Ways.
Incenting the Entitled.
CHAPTER 7 They Are at the Head of the Creative Class.
Cultivating the Imaginative.
CHAPTER 8 First Them, Then You.
Engaging the Self-Absorbed.
CHAPTER 9 Fragile, Handle with Care.
Disarming the Defensive.
CHAPTER 10 It Is Not Always about You.
Self-Differentiating from the Abrasive.
CHAPTER 11 The Big Picture Does Not Exist until You Help Them See It.
Broadening the Myopic.
CHAPTER 12 Ambiguity Is Their Kryptonite.
Directing the Unfocused.
CHAPTER 13 They Want to Know "Why" before "What".
Motivating the Indifferent.
PART III YOUR COMPETITIVE ADVANTAGE.
CHAPTER 14 Building a Millennial-Friendly Culture.
Notes.
Index.