Synopses & Reviews
This comprehensive overview of office procedures and concepts introduces the effects of technology on the office of tomorrow. By focusing on the skills necessary for office workers at every level, evolving technologies are examined and the interpersonal skills vital to a successful career are highlighted.
About the Author
'\'William R. Pasewark, Sr., earned the PhD at New York University. He taught both Business and Education courses at NYU, Michigan State, Penn State, and Texas Tech. Bill authored 105 best-selling business and computer books, seven of which won Texty Awards from the Text and Academic Authors Association. Work experience includes: Several jobs in the Wall Street section of NYC; Office Management Consultant; Marine Corps Sergeant in the Iwo Jima Invasion; General Manager of Pasewark LTD, a textbook authoring family partnership. Bill lectured in 31 states and several foreign counties. He attended 60 continuous NBEA conventions and was a registered lobbyist to require Business courses in high schools.\''
Table of Contents
PART 1 THE OFFICE IN THE BUSINESS WORLD: 1 The Office in a Changing Business World. 2 Office Competencies. PART 2 COMMUNICATING EFFECTIVELY: 3 Communicating in the Office. PART 3 MANAGING INFORMATION TO ENHANCE PRODUCTIVITY: 4 Information, A Vital Business Resource. 5 Communicating in Written Form. 6 Communicating Via Presentation. 7 Processing and Understanding Financial Information. PART 4 MANAGING TIME, TASKS, AND RECORDS: 8 Time and Work station Management. 9 Meetings and Travel. 10 Records Management Systems. 11 Managing Records. PART 5 MAIL AND TELECOMMUNICATIONS SYSTEMS: 12 Processing Mail. 13 Telephone Systems and Procedures. 14 Telecommunications Systems. PART 6 PERSONAL AND CAREER DEVELOPMENT: 15 Planning and Advancing Your Career. 16 Working with Others.