Synopses & Reviews
A comprehensive, easy-to-use guide to key workplace communication skills. Survivor's Guide to Technical Writing presents all of the essentials of workplace communication in an easy-to-read and easy-to-use format. The content is comprehensive and universal, and emphasizes the most practical and useful information, making the concepts relevant to each user. Integrating the most current technology, users will discover the usage and resources available to them through a number of different media. Survivor's Guide to Technical Writing reflects the most current topics and issues in technical communication and includes many cases, activities, and features to engage and enrich learning.
About the Author
David Ingre is in the Department of Applied Communication at Kwantlen University College and has taught a variety of business/technical writing and communication courses in college, university, continuing education, and corporate training programs for over 25 years. He owns a consulting service that specializes in curriculum development, business communication courses and seminars, creation of promotional and marketing texts, and specialized correspondence. Mr. Ingre also develops instructional designs for computerized tutorials and workplace training manuals.
Table of Contents
1. Building a Foundation 2. Communication Models and the CMAPP Analysis 3. The Technical Writing Process 4. Research and References 5. Communicating with Graphics and Visual 6. Describing, Instructing, Persuading and Summarizing 7. Letters, Memos and Electronic Correspondence 8. Reports 9. Proposals 10. Effective Presentations 11. Seeking Employment Appendix: Grammar and Style Guide