Synopses & Reviews
Do you think you communicate strategically? For students and managers who want to manage and communicate more effectively, Phil Clampitt's book is essential reading.
Communicating for Managerial Effectiveness enables managers and students to clearly view their communication abilities and organizational dilemmas and challenges. The first two chapters explain the complex process of communication. The third chapter examines the impact of corporate culture on the communication climate. The next six chapters analyze critical communication challenges most managers face. These chapters discuss how to: Manage information Select appropriate communication channels Develop an effective performance feedback system Communicate about organizational changes Foster interdepartmental communication Create an innovative spirit
The final chapter focuses on ethics and building trust through communication practices. Real world cases and examples used throughout the book are drawn from Clampitt's extensive organizational consulting experience and from the worlds of politics, history, science, and art.
What's new in this edition? More -- emphasis on successful implementation More -- insight about managing the relationship between data, information, knowledge, and action More -- specific advice about how to strategically communicate about organizational changes More -- discussion of 'dot.coms' as well as the impact of the Internet on traditional brick-and-mortar organizations More -- opportunities to learn
Visit the book's Web site at http: //www.imetacomm.com/books/cme/index.html for chapter outlines, exercises, and case studies.
Synopsis
This revised and updated edition of Communicating for Managerial Effectiveness analyzes six critical communication challenges faced by most managers and offers practical strategies. New to this edition is: greater emphasis on successful implementation; more insight into how to manage the relationship between data, information, knowledge and action; improved advice on how to strategically communicate about organizational changes; a discussion on the impact of the Internet; and a web site including exercises and case studies.