Synopses & Reviews
Review
Security Management online (www.securitymanagement.com): "Kildowís treatment of emergency management is truly masterful. From safety committee issues to business recovery, she writes with strength, clarity, and brevity.This book is recommended for front-desk trainees, security supervisors, and managers in charge of front-desk training and policy, as well as nonsecurity and nonsafety managers who want to quickly get up to speed on their responsibilities for maintaining a safe workplace."
Review
Security Letter: "This is fundamental reading for front-line workers."
Synopsis
"Front Desk Security and Safety supplies readers with indispensable facts and techniques on issues of safety and security, focusing in on specific responsibilities, emergency preparation and response, and prevention. An important manual no organization should be without, this comprehensive book helps ensure that the proper procedures and materials are in place. It includes:
Step-by-step plans for natural disasters, terror threats, service disruptions, medical emergencies, fire, workplace violence, and more
Emergency checklists and protocols that front desk people can copy and post at their desk
Instructions for conducting safety training and emergency response drills
Methods for protecting employees and working with external safety authorities when emergencies arise
Techniques for keeping the business running despite sometimes substantial limitations
Front Desk Security and Safety is a crucial reference that will help organizations of every kind ensure the safety of their people."
About the Author
Betty A. Kildow is a Certified Business Continuity Professional (CBCP) with the Disaster Recovery Institute International and a Fellow of the Business Continuity Institute (FBCI). Ms. Kildow has specialized in emergency management for more than fourteen years. She has managed emergency response and business continuity projects for a broad spectrum of businesses and public agencies.