Synopses & Reviews
Synopsis
"The Trainer’s Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perfect resource for new trainers, managers who are suddenly asked to train, and training professionals in need of a quick refresher. Comprehensive and arranged in an easy-reference format, The Trainer’s Tool Kit, Second Edition, supplies instant guidance specifically designed to make any training task easier and more efficient. The book gives you concise, easy-to-digest nuggets of information you can put to use even at a moment’s notice. You’ll find here’s-how-to-do-it information on need-to-know training topics including:
* the principles of learning * budgeting for training * when to use case studies * handling difficult participants * icebreakers * facilitation tips * flipchart do’s and don’ts * learning contracts * overcoming resistance * rewards and recognition
Now even easier to use, completely updated, and containing all the practical information included in the first edition, the book also includes expanded coverage of retention programs such as mentoring and career and succession planning. Taking a fresh look at a broad range of ideas, The Trainer’s Tool Kit, Second Edition, shows how to achieve significant performance improvements through effective training."
About the Author
"Cy Charney is president of Charney and Associates, Inc., a management consulting firm specializing in the human dimension of performance improvement. He works internationally with Fortune 500 companies and teaches in the Executive programs of five major universities. He is the author of The Portable Mentor, The Instant Manager, and The Instant Sales Pro. Cy lives in Toronto, Ontario. See www.askcharney.com.
Kathy Conway is president of Virtual Communications, a consulting firm specializing in high-impact training results and focusing on developing and retaining high-performing employees. She has more than 25 years of experience in human resources. She lives in Oakville, Ontario."
Table of Contents
"TRAINING TODAY
Today’s Organizations
Today’s Trainers
Today’s Trainees
Training Trends -- Then and Now
Learning Organizations
Successful Training Criteria
ALIGNING TRAINING WITH THE ORGANIZATION’S OBJECTIVES
Linking Training to Business Needs
Aligning Trainers with the Organization
Training Needs Analysis
Designing a Training Needs Analysis
Using 360° Feedback For Training Needs Analysis
Core Competencies
Developing a Training Curriculum
MANAGING THE TRAINING INVESTMENT
Budgets: Building a Case For More Training Dollars
Cost and Benefits of Training
Alternatives to Training
Stretching the Training Dollars
Using Consultants
Outsourcing
Choosing Facilities
Requests For Proposals For Training Services
DEVELOPING TRAINING PROGRAMS
Lesson Plan Development
Training Program Design
Methodology -- Choosing the Right One
Role-Play: Design and Conduct
Training Materials
Case Studies
Simulations
Pilot Programs
DELIVERY OPTIONS
Technology: Choosing High Tech or Low Tech
E-Learning
Video Conferencing
Self-Directed Learning
Computer-Based Training
CONDUCTING TRAINING
Preparation for Training
Icebreakers
Overcoming Nervousness
Impact in the Classroom
Videos: Using Them To Their Best Advantage
Dealing with Difficult Behavior
Resistance to Training
Keeping Trainees Focuses
Flipcharts Do’s and Don’ts
Overhead Do’s and Don’ts
Activities and Exercises
Computer-Projected Presentations
Presentation skills
Facilitators Do’s and Don’ts
Trainer’s Top 10 Tips
Humor
Diversity in the Classroom
Post-Course Evaluation
SPECIALIZED TRAINING COURSES
Orientation
Product Training
Outdoor Training
Conferences and Seminars
EVALUATING THE IMPACT OF TRAINING
ON PERFORMANCE IMPROVEMENT
Targeting the Right Results
Levels of Evaluation
Measuring Training Results
Program Evaluations
DEVELOPING TRAINERS AND FACILITATORS
Train-the-Trainer Sessions
Professional Development For Trainers and Facilitators
Professional Associations: A Checklist For Selecting and Joining
SUSTAINING THE IMPACT OF TRAINING
Manager’s Role in Supporting Training
Coaching for Skills Development
The Individual Development Plan
The Developmental Planning Meeting
Making The Most of Development Planning Meetings
Developmental Learning Activities
GROWING ORGANIZATION CAPACITY
Mentoring Best Practices
Implementing a Mentoring Program
Training and Orientation for Mentors and Mentorees
Career Planning
Prompting Career Self-Management
Succession Planning
Designing an In-House Succession Program
Ten Ways to take the ""Success"" out of Succession Planning
Energizing High Performers through Training and Learning Opportunities"