Synopses & Reviews
Provides a clear, no-nonsense introduction to understanding where, how and why computers are used in the hotel and catering industries. The book explains the workings of the hardware, the software and the systems, and places theory in context through the use of examples and case studies from leading European and global hospitality organizations.
Table of Contents
1. An introduction to computers in the hospitality industry. 2. Computer hardware. 3. Computer software. 4. General purpose software - an overview. 5. Computer networks and communications. 6. The Internet and the World Wide Web. 7. Hotel electronic distribution. 8. Hotel computer applications. 9. Catering computing systems. 10. Back-office systems. 11. Managing computers in the hospitality industry. References. Index.