I. Introduction 1. Introduction to Industrial/Organizational Psychology
What is Industrial/Organizational Psychology?
The Development of Industrial/Organizational Psychology
The Field of Industrial/Organizational Psychology
Overview of The Text
2. Research Methods in Industrial/Organizational Psychology
The Purpose of Research
The Scientific Method
The Types of Research in I/O Psychology
The Requirements of Good Research
The Analysis and Presentation of Research Data
Ethics in Research
II. Organizational Psychology
3. Organizational Structure
Organizational Structure: History and theories
Organizational Climate and Culture
Organizational Effectiveness
4. The Changing Structure of the Organization: Diversity and Development
The Changing Structure of the Workplace
Diversity Issues in the Workplace
Organizational Development
5. Communication and Group Processes
Communication
Groups in Organizations
Labor Unions
6. Motivation and Job Satisfaction
Defining Motivation
Theories of Motivation
Job Satisfaction
7. Leadership
Definitions of Leadership
Theories of Leadership
Substitutes for Leadership and Employee Empowerment Theories
Power and Leadership
Personal Variables in Leadership
Being an Effective Leader
II. Personnel Psychology
8. Personnel Selection and Placement
The Importance of Personnel Selection
Job Analysis, Description and Specification
Recruitment
Methods of Personnel Selection
Selection Decisions
9. Employee and Organizational Testing
Purpose and History of Employment Testing
Legal Requirements of Testing
Ethics and Testing
Types of Commonly Used Tests
What Makes a Good Psychological Test?
Classification of Tests
Choosing the Right Test
Advantages and Disadvantages of Using Tests
The future of testing
10. Performance Appraisal
Purpose of Performance Appraisals
What Makes a Performance Appraisal fair?
Job Analysis
Methods of Performance Appraisal
Errors in Performance Appraisal
Who Does the Performance Appraisal?
Performance Appraisal Interviews
Improving Performance Apprasails
Evaluating Performance Appraisal Programs
11. Employee Training and Development
Individual and Organizational Training Needs
Assessment of Training Needs
Training Objectives
Principles of Learning
Training Methods and Techniques
Evaluation of Training Programs
12. Job and Work Design
Equipment Design
Workspace Design
Computers and Human Factors
Robots and Humans
Nontraditional Work Schedules
Workplace Design
Quality of Work Life
13. Employee Stress, Safety, and Health
Stress in the Workplace
Safety in the Workplace
Statistical Appendix
Descriptive Statistics
Inferential Statistics