by Beth, September 26, 2008 2:32 PM
What a delightful collection of true-life tales! Jeff Martin has gathered together writers and humorists of all stripes to offer a gold mine of cringe-inducing stories about life in the retail world. What writer hasn't spent a few years behind the counter of the local mall, bookstore, or record store? From the absurd to the poignant, The Customer Is Always Wrong will show you retail from the inside.