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  1. Raving Fans: A Revolutionary...
    Used Hardcover $1.95
  2. Delivering Happiness: A Path to... Used Hardcover $15.95
  3. The Fine Print: How Big Companies... New Trade Paper $16.00
  4. Lean UX: Applying Lean Principles to... New Hardcover $29.99
  5. Toxic Sludge Is Good for You: Lies,... Used Trade Paper $9.95
  6. The New Rules of Marketing & PR: How... Used Trade Paper $19.50
  7. How to Become a Rainmaker: The Rules... Used Hardcover $5.95
  8. Team Rodent: How Disney Devours the... Used Trade Paper $5.95
  9. Attracting Perfect Customers: The... Used Trade Paper $8.50
  10. The Thank You Economy Used Hardcover $9.95
  11. The Referral Engine: Teaching Your... Sale Trade Paper $8.98
  12. Customer Satisfaction Is Worthless... Used Hardcover $5.50
  13. High-Tech, High-Touch Customer... Used Hardcover $7.95
  14. Legendary Service: The Key Is to... New Hardcover $23.00
  15. Be Our Guest : Perfecting the Art of... Used Trade Paper $8.00
  16. Publicity and Public Relations... Used Trade Paper $5.50
  17. The Innovator's Dilemma: The... New Trade Paper $17.99
  18. Shakespeare, Einstein, and the... New Trade Paper $35.95
  19. 50 Powerful Ideas You Can Use To Kee... Used Trade Paper $4.95
  20. The Nordstrom Way to Customer... New Trade Paper $19.95
  21. The Invisible Sale: How to Build a... New Trade Paper $24.99
  22. Real-Time Marketing and PR, Revised:... New Trade Paper $18.95
  23. Jeffrey Gitomer's Little Red Book of... Used Hardcover $10.95

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Powell's City of Books is an independent bookstore in Portland, Oregon, that fills a whole city block with more than a million new, used, and out of print books. Shop those shelves — plus literally millions more books, DVDs, and gifts — here at