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  1. Consumer Behavior New Hardcover $251.20
  2. The Reputation Economy: How to... New Hardcover $25.00
  3. The Effortless Experience:... New Hardcover $29.95
  4. What's the Secret: To Providing a... Used Hardcover $10.95
  5. Delight Your Customers: 7 Simple... New Trade Paper $12.03
  6. Service Failure: The Real Reasons... Used Trade Paper $7.95
  7. The Everything Guide to Customer... New Trade Paper $21.99
  8. Customer Service: New Rules for a... New Trade Paper $19.99
  9. Going Above and Beyond: Reach the... New Trade Paper $17.95
  10. It's Not Just PR : Public Relations... Used Trade Paper $24.00
  11. The Rebel's Guide to Email... Used Trade Paper $17.50
  12. The AMA Handbook of Public Relations Used Hardcover $16.50
  13. Can't Buy Me Like: How Authentic... Used Hardcover $17.95
  14. The Ultimate Question 2.0: How Net... Used Hardcover $10.50
  15. Clients First: The Two Word Miracle New Hardcover $21.95
  16. Secrets and Lies : the Anatomy of an... Used Trade Paper $10.00
  17. Call Centers for Dummies (For Dummies) New Trade Paper $24.99
  18. Exceptional Customer Service: Going... Used Trade Paper $5.50
  19. Can We Do That!: Outrageous PR... New Trade Paper $30.00
  20. Practice of Public Relations (11TH... Used Trade Paper $105.00
  21. Crystallizing Public Opinion New Trade Paper $15.95
  22. Chief Customer Officer: Getting Past... Used Hardcover $9.50
  23. Monster Loyalty: How Lady Gaga Turns... Used Hardcover $14.95
  24. Unmarketing: Stop Marketing. Start... Used Hardcover $9.95
  25. Evergreen: Cultivate the Enduring... New Hardcover $26.00

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