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  1. Ultimate Customer Service: Customer... New Compact Disc $118.00
  2. Ultimate Customer Service Skills:... New Compact Disc $32.95
  3. The Experience Economy, Updated Edition New Compact Disc $90.00
  4. The Leveraging Circles of Influence:... New Compact Disc $39.95
  5. Stop Putting Prisoners on the... New Compact Disc $24.95
  6. The Commitment Engine: Making Work... New Compact Disc $29.98
  7. A Branded World New Compact Disc $23.95

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Powell's City of Books is an independent bookstore in Portland, Oregon, that fills a whole city block with more than a million new, used, and out of print books. Shop those shelves — plus literally millions more books, DVDs, and gifts — here at