People Management and Teams
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 Used: $7.50 Trade Paper List Price $10.95 
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1001 Ways To Reward Employees
by Bob Nelson  Publisher Comments This book is a godsend to every well-intentioned manager or frustrated employee. It makes a compelling case that recognition, rewards, and positive reinforcement all do work and that they can work for you. --Ken Blanchard, from the Foreword "This book...
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Used: $12.50 Hardcover List Price $24.95
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Five Dysfunctions of a Team : a Leadership Fable (02 Edition)
by Patrick Lencioni Publisher Comments In The Five Dysfunctions of a Team, Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive...
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Used: $9.95 Hardcover List Price $20.00
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High Five! None of Us Is as Smart as All of Us
by Kenneth Blanchard Publisher Comments High Five! combines the spellbinding charm of a timeless parable with cutting-edge information about why teams are important and what individuals and organizations can do to build successful ones. Through the story of Alan Foster, a workplace one-man...
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Used: $9.95 Trade Paper List Price $16.95
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Coaching for Improved Work Performance
by Ferdinand Fournies Publisher Comments A New and Updated Edition of the Classic Guide to Coaching. Coaching has proven to be one of the most powerful one-on-one management techniques for getting the best out of every employee. And Coaching for Improved Work Performance stands as one of the...
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New: $17.00 Trade Paper
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Primal Leadership: Learning to Lead with Emotional Intelligence
by Daniel Goleman Synopsis Drawing from decades of research within world-class organizations, the authors show that great leaders--whether CEOs or managers, coaches or politicians--excel not just through skill and smarts, but by connecting with others using Emotional Intelligence...
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New: $29.95 Trade Paper
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Coaching 2ND Edition Evoking Excellence in Other
by James Flaherty Publisher Comments [back cover copy] [shelving code]Human Resource Management Front Cover Quote 'As interest in coaching grows, I think James Flahertys book will come to stand out as a definitive work.' '" Peter M. Senge. Coaching, Second Edition Evoking Excellence in...
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Used: $7.95 Trade Paper List Price $18.95
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The Tao of Leadership: Lao Tzu's Tao Te Ching Adapted for a New Age
by John Heider Synopsis The Tao of Leadership is an invaluable tool for anyone in a position of leadership. This book provides the most simple and clear advice on how to be the very best kind of leader: be faithful, trust the process, pay attention, and inspire others to become...
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New: $14.95 Trade Paper
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Toxic Emotions at Work and What You Can Do about Them
by Peter J. Frost Synopsis Human interaction is never flawless. Even the best relationships produce tension and at times, unpleasant emotions. Since organizations are comprised of people, all organizations generate emotional pain as part of the process of doing business: producing...
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New: $24.95 Trade Paper
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Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators
by Patrick Lencioni Synopsis In the years following the publication of Patrick Lencioni’ s best-seller "The Five Dysfunctions of a Team," fans have been clamoring for more information on how to implement the ideas outlined in the book. In "Overcoming the Five...
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Used: $7.50 Trade Paper List Price $12.00
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Managing to Have Fun
by Matt Weinstein Publisher Comments What's the best way to revolutionize the workplace? Forget restructuring and reengineering. Have a little fun! Imaging sendig a pizza to your assistant's home after keeping her late at the office...or writing a "thank you" note to her spouse for being so...
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New: $13.56 Trade Paper List Price $16.95
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The Ugly Truth about Managing People: 50 (Must-Get-Right) Management Challengesand How to Really Handle Them
by Ruth King Synopsis The Honest Truth about Managing Managing people is one of the toughest jobs in business. Make the right choices, and there is no limit to how you and your business can grow. Make the wrong choices, and there is sure to be trouble ahead. The problem is...
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Used: $13.50 Hardcover List Price $19.95
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Hug Your People: The Proven Way to Hire, Inspire, and Recognize Your Employees and Achieve Remarkable Results
by Jack Mitchell Synopsis In "Hug Your Customers," Mitchell showed business readers how to keep their customers happy--and their profits booming. In his latest work, he elaborates on hiring, motivating, and keeping great employees....
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New: $15.00 Trade Paper
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A Survival Guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers and Other Workplace Demons
by Gini Graham Scott Synopsis All managers get saddled with ?problem? employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide...
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Used: $15.50 Trade Paper List Price $22.95
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The 7 Steps of Effective Executive Coaching
by Sabine Dembkowski Synopsis This ground-breaking book explains the 7-step ACHIEVE coaching model, which focuses on five essential coaching skills-the development of rapport, deep listening, creative and open questioning, honest feedback and the use of intuition. With extensive case...
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Used: $6.00 Hardcover List Price $19.95
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Gung Ho!: Turn on the People in Any Organization
by Kenneth Blanchard Publisher Comments Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho! Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the...
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Used: $13.95 Hardcover List Price $19.95
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The Dream Manager
by Matthew Kelly Publisher Comments The fictional Admiral Janitorial Services has a problem: their employees are leaving in droves and they don???t know what to do about it.& nbsp; Interpreting a series of employee surveys, the General Manager comes up with a solution that walks the...
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Used: $8.95 Trade Paper List Price $12.95
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Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients
by John Hoover Publisher Comments The Best Practices series addresses the growing appetite for a business reference series. Addressing issue that matter most to middle managers, the series focuses on dealing with people and communicating. Drawing on the sales history of other management...
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Used: $13.95 Trade Paper List Price $24.95
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The Big Book of Customer Service Training Games
by Peggy Carlaw Publisher Comments Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the...
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New: $12.95 Hardcover
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The New Manager's Handbook: 24 Lessons for Mastering Your New Role (Mighty Manager)
by Morey Stettner Publisher Comments From employees to bosses, a manager’s job is filled with challenges that have to be met quickly and effectively. The New Manager’s Handbook explains the rules of the game for anyone new to the ranks. You will get invaluable tips for...
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Used: $15.95 Trade Paper List Price $24.00
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The Quest for Responsibility: Accountability and Citizenship in Complex Organisations (Theories of Institutional Design)
by Mark Bovens Publisher Comments This book analyses the questions associated with the search for responsibility within organisations....
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