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Table of Contents
I. Introduction 1. What Is Organizational Behavior?
II. The Individual
2. Diversity in Organizations
3. Attitudes and Job Satisfaction
4. Emotions and Moods
5. Personality and Values
6. Perception and Individual Decision Making
7. Motivation Concepts
8. Motivation: From Concepts to Applications
III. The Group
9. Foundations of Group Behavior
10. Understanding Work Teams
11. Communication
12. Leadership
13. Power and Politics
14. Conflict and Negotiation
15. Foundations of Organization Structure
IV. The Organization System
16. Organizational Culture
17. Human Resource Policies and Practices
18. Organizational Change and Stress Management
Appendix A. Research in Organizational Behavior
Comprehensive Cases
Glossary
Indexes