Administrative Medical Assisting Foundations & Practices

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For courses in administrative medical assisting, medical office management, medical practice finances, and front desk reception

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Administrative Medical Assisting, Second Edition, provides readers with a thorough understanding of the administrative areas of medical assisting—from communication styles to insurance billing to patient safety and more. This text fully addresses the administrative competencies of both the Accrediting Bureau of Health Education Schools (ABHES) and the Commission on Accreditation of Allied Health Education Programs (CAAHEP) for medical assisting programs. The text’s teaching and learning package includes an Instructor Resource Guide, a Student Workbook, and more.

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Teaching and Learning Experience:

• Provides extensive coverage of the administrative medical assisting profession
• Meets the highest standards outlined by CAAHEP and ABHES, and provides all of the tools needed for student success
• Loaded with critical thinking exercises, real-world scenarios, and learning tools throughout

¿Personalize Learning with MyHealthProfessionsLab

MyHealthProfessionsLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn and test their understanding to help them better absorb course material and understand difficult concepts.

0134254341 / 9780134254340 Administrative Medical Assisting: Foundations and Practices Plus MyHealthProfessionsLab with Pearson eText -- Access Card Package¿ consists of: ¿

• 0133430650 / 9780133430653 Administrative Medical Assisting: Foundations and Practices
• 0134147022 / 9780134147024 MyHealthProfessionsLab with Pearson eText--Access Card-- for Administrative Medical Assisting¿

Administrative Medical Assisting, Second Edition, provides readers with a thorough understanding of the administrative areas of medical assisting from communication styles to insurance billing to patient safety and more. This text fully addresses the administrative competencies of both the Accrediting Bureau of Health Education Schools (ABHES) and the Commission on Accreditation of Allied Health Education Programs (CAAHEP) for medical assisting programs. The text s teaching and learning package includes an Instructor Resource Guide, a Student Workbook, and more.

Teaching and Learning Experience:

• Provides extensive coverage of the administrative medical assisting profession
• Meets the highest standards outlined by CAAHEP and ABHES, and provides all of the tools needed for student success
• Loaded with critical thinking exercises, real-world scenarios, and learning tools throughout

Also available with MyHealthProfessionsLab
This title is also available with MyHealthProfessionsLab an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn and test their understanding to help them better absorb course material and understand difficult concepts

Students, if interested in purchasing this title with MyHealthProfessionsLab, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.

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SECTION I: INTRODUCTION TO THE MEDICAL ASSISTING PROFESSION

1.  The History of Medicine and Health Care
2.  Medical Assisting Certification and Scope of Practice
3. Roles and Responsibilities of the Health Care Team
4. Medicine and Law
5. Medicine and Ethics
6. Interpersonal Communication Skills
7. Written Communication

SECTION II: ADMINISTRATIVE RESPONSIBILITIES OF THE MEDICAL ASSISTANT

1. Telephone Procedures
2. Front Desk Reception
3. Scheduling
4. Medical Records Management
5. Electronic Health Records
6. Computers in the Medical Office
7. Equipment, Maintenance, and Supply Inventory
8. Office Policies and Procedures

SECTION III: RESPONDING TO EMERGENCIES IN THE MEDICAL OFFICE

1. Handling Medical Office Emergencies

SECTION IV: PRACTICE FINANCES AND MANAGEMENT OF THE MEDICAL OFFICE

1. Insurance Billing
2. Diagnostic Coding
3. Procedural Coding
4. Billing, Collections, and Credit
5. Payroll, Accounts Payable, and Banking Procedures
6. Managing the Medical Office
7. Marketing the Medical Office

SECTION V: CAREER STRATEGIES

1. Competing in the Job Market

Appendix A: ICD-9-CM Diagnostic Coding

Appendix B: Correlation of Text to Certification Exams, ABHES Competencies, and CAAHEP Standards

Appendix C: Medical Terminology Word Parts

Appendix D: Registered Medical Assisting (RMA) Task List

Appendix E: How to Become a Successful Student

Appendix F: Translation of English-Spanish Phrases

Glossary

References